Course code: 900-83099

Statement of Attainment in Responding to Behaviours of Concern

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Overview About this course

Develop your skills and acquire the confidence to identify, respond to and report behaviours of concern in the allied or general health sector. Learn strategies to deal with behaviours of concern, as well as when it's suitable to refer someone to an appropriate professional.

Outcomes What you'll gain

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Identify behaviours of concern

  • Respond appropriately to potential instances of behaviours of concern

  • Prioritise your safety and the safety of others

  • Communicate effectively with others

  • Report and review incidents

  • Access support services and developmental activities

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • A nationally accredited Statement of Attainment

  • A pathway to further study in health services, allied health and health administration

  • Specialist skills that will allow you to respond to behaviours of concern appropriately

  • Credit towards a full qualification

  • Techniques to deal with older people, people with dementia and people with mental health concerns

Suitability Is this course right for you?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • The ability to work with people in difficult situations and circumstances

  • Empathy, patience and the capacity to empower others

  • An understanding of workplace policies and procedures

  • Access to a computer and reliable internet connection to complete your study

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future career and study options

Career pathways

Our graduates go onto roles like: medical receptionist with the Certificate III in Health Administration, welfare support worker with the Certificate III in Community Services and health service assistant with the Certificate III in Health Services Assistance.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 0 Courses

Begin here to gain experience and confidence in this study area.

The Statement of Attainment in Responding to Behaviours of Concern does not have any pre-requisite courses.

Related study 1 Course

Strengthen your expertise and gain specialist skills to expand your employability.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Respond effectively to behaviours of concern CHCCCS020

TAFE NSW services Facilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery options Find a location to enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.