Supplying to TAFE NSW

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    TAFE NSW uses SAP Ariba technology to streamline procurement processes and enhance supplier interactions. 

    Learn how to:

    • register as a supplier
    • participate in tendering opportunities
    • access invoicing and payment support.

    Our procurement processes

    TAFE NSW uses SAP Ariba technology to manage transactions with suppliers. Our 'TAFE NSW Checkout' solution handles the following processes:

    • Electronic transmission of documentation (including purchase orders (POs), invoices and credit memos)
    • Tendering opportunities via SAP Ariba Sourcing Events.
    • Real-time status updates of POs and payments through SAP Ariba.
    • Fee-free transacting for suppliers using SAP Ariba.
    • Faster payments for electronically submitted invoices.

    Read our mini-guide to learn how to transact with TAFE NSW through SAP Ariba or use our enquiry form to contact us. 

    Registering for SAP Ariba

    The supplier journey

    To work with TAFE NSW, suppliers must follow these steps:

    1. TAFE NSW employee confirms they want to purchase from the supplier.

    2. The TAFE NSW Supplier Enablement Team contacts the supplier to begin the registration process.

    3. The Supplier Enablement Team assists the supplier with registering on SAP Ariba.

    4. Once registered, the supplier is ready to transact with TAFE NSW.

    Registering with TAFE NSW

    Once there is a commitment to raise a purchase order, TAFE NSW registers suppliers. The TAFE NSW Supplier Enablement Team will reach out to the supplier to guide them through the process of registering. This requires submission and verification of some business and contact details.

    Flow chart of the supplier journey explained in four steps listed in text adjacent.

    Types of SAP Ariba accounts

    After issuing a purchase order, TAFE NSW requests suppliers to join SAP Ariba to manage transactions online. To work with TAFE NSW on the SAP Ariba platform, suppliers need to register through an email invitation. 

    There are two account options: 

    • SAP Ariba Standard account.
    • SAP Ariba Enterprise account.
    • For further help with the registration process, visit the Supplier Resource Library.

    Standard Ariba account

    The Standard SAP Ariba account offers a straightforward solution for suppliers with simpler needs and lower transaction volumes. 

    Its key features include:

    • Free to use with no transaction fees.
    • Suitable for suppliers with casual business relationships or infrequent transactions.
    • Includes basic tools for receiving purchase orders and sending invoices via email or a simple online interface.
    • Offers limited reporting and integration capabilities, making it suitable for smaller-scale operations.
    • Registration is easy. Follow the instructions sent via email with your first purchase order from TAFE NSW.

    Learn more about the features and benefits of the Standard SAP Ariba account.

    Enterprise Ariba account

    The Enterprise SAP Ariba account is ideal for suppliers managing high-volume transactions and complex business needs. 

    Its key features include:

    • Designed for higher-volume transactions with advanced tools.
    • Provides enhanced capabilities that supports the creation of catalogues and submission of contract-based invoices.
    • Offers premium support through phone, chat and technical assistance.
    • Enterprise Ariba account holders receive a Trading Relationship Request email with detailed registration steps.

    Learn more about the features and benefits of the Enterprise SAP Ariba account.

    Managing your account details

    If your business details change, your account records will need to be updated.

    Suppliers will need to update their details on both:

    1. TAFE NSW

    Update your details with TAFE NSW by contacting TAFE Finance Shared Services on 1300 823 343 and following the prompts.

    To update critical information such as your business name, ABN and/ or bank details, you will need to provide TAFE NSW with evidence to support your change. 

    This includes:

    • details of the changes required on a signed company letterhead
    • a recent bank statement to validate the authenticity of your request.

    2. SAP Ariba

    Simply log in to your SAP Ariba account and update your business details, including key contacts and emails.

    Buying from TAFE NSW

    TAFE NSW uses the following approved buying channels:

    1. Corporate Purchasing Card (Pcard).
    2. Purchase Order (10-digit number, eg., 70000xxxx).
    3. Contract (3–4 digit number starting with ‘C,’ eg., Cxxxx).

    Note: Suppliers should only provide goods or services once the TAFE NSW contact or contract manager confirms the appropriate buying channel.

    View the TAFE NSW Purchase Order Terms and Conditions for more information.

    Invoicing using SAP Ariba

    Suppliers can invoice through SAP Ariba in three ways:

    1. PO Flip: By converting the purchase order directly into an invoice.
    2. Manual CSV Upload: Partially integrate your system by uploading a bulk invoice list in CSV format.
    3. Automated Upload: Fully integrate your invoicing system with SAP Ariba for automatic uploads.

    If you have been paid via a Pcard, send the tax invoice directly to the person processing the payment.

    The payment process

    TAFE NSW ensures payments are made according to agreed terms. There are two ways of receiving payment from TAFE NSW:

    • Directly and immediately via Pcard.

    • Through a purchase order or contract via a correctly issued tax invoice.

    All invoices must be submitted electronically through the SAP Ariba. Non-compliant invoices will delay or prevent payment.

    Customer and credit accounts

    Setting up a TAFE NSW Customer Account

    If the supplier requires a TAFE NSW customer account to be created, refer to TAFE NSW Customer Account information.

    Credit Accounts

    TAFE NSW staff are not permitted to open credit accounts with suppliers. Any requests will be declined.

    Tenders at TAFE NSW

    A tender is a formal process through which organisations invite suppliers or contractors to submit proposals or bids for providing:

    • goods
    • services
    • completing specific projects. 

    Tenders are common in both the public and private sectors to ensure a fair, transparent and competitive selection process.

    AT TAFE NSW, all open and competitive tender opportunities are published on the NSW Government eTendering platform

    For tender opportunities, TAFE NSW uses SAP Ariba Sourcing Events. If you're invited, you'll receive an email with instructions on how to register and the terms for participating.

    Participating in a sourcing event

    When invited to participate in a sourcing event through SAP Ariba, suppliers need to follow a series of steps to ensure their response is correctly submitted.

    This process is essential for maintaining smooth communication and meeting the requirements outlined by TAFE NSW.

    The infographic outlines the key steps suppliers must take:

    1. Receive the invitation to join the event.

    2. Accept the sourcing requirements (outlined in the invitation email).

    3. Confirm your company details on the SAP Ariba.

    4. Complete the sourcing response through SAP Ariba.

    5. Submit your sourcing response by the specified deadline.

    Contact SAP Ariba Supplier Support to resolve any issues you may experience with your Ariba account or accessing the TAFE NSW Sourcing Event.

    Flow chart for steps in the supplier journey in the tender process, with steps and notes that apply also listed in text adjacent.

    Government Information (Public Access) (GIPA) Class 3

    The GIPA Act 2009 requires disclosure of all contracts TAFE NSW enters into with the private sector valued at more than $150,000 (GST incl.). Details of these contracts are recorded in the register of government contracts published on NSW eTendering.

    Some contracts are class 3 contracts, which require an increased level of disclosure. Any of our contracts classified as class 3 contracts are listed below. 

    Contract with Ricoh Australia Pty Ltd for Print and imaging services.
    TN-ICT-18-1262_OnePrint

    Contract with Telstra Corporation Ltd for Fixed Voice, Mobile, Fixed Data and Internet Services.
    TN-ICT-18-1429

    Contract with Telstra Corporation Ltd for Fixed Voice, Mobile, Fixed Data and Internet Services.
    TN-ICT-18-1429A

    Contract with Tribal Group Pty Limited for software and software support services.
    TN-ICT-19-2318

    Contract with Infosys Technologies Limited for Financial transaction processing services for TAFE NSW.
    CW18993

     

    Contact us

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    Invoices and accounts

    For help with your invoicing or payments please contact the TAFE Finance Shared Services Contact Centre on 1300 823 343.

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    TAFE NSW Ariba supplier registration

    For help to register as a TAFE NSW supplier, or for further training please contact the TAFE Finance Shared Service Contact Centre on 1300 823 343.

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    General enquiries

    For general procurement enquiries, you can reach out to our dedicated procurement team via email.