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    Access your account

    A young man with dark, shaggy hair is working at a desk on his laptop. He has an open book, stationery and coffee cup beside him. He is holding his glasses in one hand and appears to be in a home office setting with warm, natural light coming through a window in the background.

    Once you’ve enrolled with us, we'll send you the log in details for your student account and TAFE NSW email. You’ll use these to access the Student Hub, online resources, and connect with your teachers and peers. 

    Access your email

    Your TAFE NSW email can be accessed through Microsoft Outlook. For more information on getting started with your email go to the downloading software page.

    If you need help accessing your email account, call us on 131 601.

    Set up your student account

    Whether you’re a new or returning student, it’s important to have access to your TAFE NSW account. Follow the steps below to set up your account or log in using your existing details.

    New student

    1. Find the email we sent you with your TAFE NSW student account details. This was sent to the personal email address you provided when you enrolled.
    2. Follow the instructions in the email to set up your account and create a new password.
    3. Log in to your account to see information about your enrolment, fees and payments.

    When using our TAFE NSW computers or Wi-Fi to access your account, you’ll need to enter your full email address.

    For example:
    Use: firstname.lastname1@studytafensw.edu.au
    Not: firstname.lastname1

    Current or returning student

    If you're a current or returning student, you will use your existing account details to log in. If you’ve forgotten your password or need to reactivate your old account, call the Student Technology Service Desk on 131 601.

    Reset your password

    If you’ve forgotten your password, we’ll email password reset instructions to the personal email address you provided when you enrolled.

    To get started:

    1. Go to the Student Hub log in page.

    2. Select ‘Forgot your password’.

    3. Follow the prompts to reset.

    For more information, take a look at our step-by-step password reset guide or watch the video below. If you know your current password, but need to change it, read the Changing a Known Password Guide.

    If you need further assistance, call the Student Technology Service Desk on 131 601.

    Connect to campus Wi-Fi

    When on campus, you’ll have access to the secure TAFE NSW Wi-Fi.

    To connect, you will need to:

    • be currently enrolled at TAFE NSW
    • know your TAFE NSW username and password
    • have a device that works well with the TAFE NSW Wi-Fi network.

    For more information or assistance, read the Wi-Fi support page, contact a librarian or use our live chat function.

    We’re here to help

    If you need further assistance, call 131 601. You may be asked for your TAFE NSW learner number, username and email address when you contact us.

    Get technology help