Access your account

You’ll need access to the personal email account you used in your application to find your username and temporary password. If you don’t have an email from us:

• it may be in your spam folder
• you may have used the wrong email address (if you have more than one personal email account)
• you may have mis-typed the right email address.

Follow these steps 

1. Open your personal email account.
2. Find the email from TAFE NSW called ‘Set up your TAFE NSW account’. This will have your username.
3. Select the ‘Student Hub’ link in the email. This will take you to the TAFE NSW login page: my.tafensw.edu.au
4. Enter the username in the ‘Username’ field.
5. Go back to your personal email account and find the email from TAFE NSW called ‘Your TAFE NSW temporary password’.
6. Enter the temporary password in the ‘Password’ field. Select the ‘Log in’ button.

1. The ‘Set your TAFE NSW password’ screen should appear.
2. Enter the temporary password in the ‘Current password’ field.
3. Choose your new password and enter it in both the ‘New password’ and ‘Confirm your password’ fields. Make sure your new password meets all the requirements listed on the screen.
4. If you successfully set your password you will have a ‘We’ve updated your password’ message on the screen.

Once you have successfully set up your password, you will then see a screen inviting you to set up Multifactor Authentication (MFA). This helps to protect you from cyber-attacks and secures your personal information. Read on to find out how to set up MFA.