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    Reset your password

    If you forget your TAFE NSW account password, follow the steps below to reset it.  

    If you know your password but would like to change it, see how to Change a known password. 

    Before you start

    If you have multifactor authentication set up, you’ll need access to your device. Otherwise, you’ll need access to the personal email account you used to set up your TAFE account. We’ll send you an email with a security code that you’ll need to reset your password. 

     

    Step 1

    Go to the TAFE NSW login page.

    Click the ‘Forgot password or unlock account’ link.

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    Step 2

    Enter your TAFE NSW username and click ‘Continue’.

    If you’ve forgotten your username, you can Find your username.

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    Step 3

    Open the personal email account you used to set up your TAFE account. You’ll receive an email from TAFE NSW with a 6-digit security code. If you can’t see it in your inbox, check your spam folder.

    If you don’t have an email from us:

    • it may be in your spam folder
    • you may have used the wrong email address (if you have more than one personal email account)
    • you may have mis-typed the right email address.
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    Step 4

    Enter the 6-digit security code and click ‘Continue’.

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    Step 5

    Enter your new password in the ‘New password’ and ‘Confirm your password’ fields.

    Make sure your new password:

    • uses 8 or more characters
    • includes upper-case and lower-case letters
    • uses at least one symbol: !@#$%^&
    • does not use the same character 3 times in a row, for example, AAA.
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    Step 6

    If your reset was successful, you’ll see a ‘We’ve updated your password’ message.

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    Avoid account lockouts

    To avoid your account locking, go into your wi-fi settings to remove or ‘forget’ and reconnect to the TAFE NSW wi-fi using your new password. Visit our Library services website to learn how to forget a wi-fi network on your device.

    This will preventyour device from trying to connect to campus wi-fi using your old password next time you’re on campus.

    If your account has locked, find out how to unlock your account.

    Forget a wi-fi network

    Explore more

    Change known password

    If you know your TAFE NSW account password but need to change it, follow these steps to reset it.

    Learn more

    Find your username

    If you can’t remember your TAFE NSW username, find out how to recover it.

    Learn more

    Unlock your account

    If your TAFE NSW account is locked, you can wait for 20 minutes or follow these steps to unlock it.

    Learn more

    We’re here to help

    If you need help resetting your password, contact Student Services on 131 601.