Build a suite of key skills that are critical to kickstart your career in business. Grow confidence to use your impressive communication and document preparation abilities to highlight the added-value you can bring to almost any business environment
Through a mixture of theory and practical course work, learn to:
Apply safe ergonomic practices
Use office communication skills
Work with Microsoft Office including Word and Excel
Confidently write and submit written information for a range of scenarios
Prepare and finalise documents using common technology and software applications
Plan, design, produce and finalise spreadsheets using formulas including creating charts to analyse a dataset
Gain practical experience and develop specialist skills that give you an advantage in the job market.
Build your professional credibility with a nationally recognised qualification
Credit towards a full qualification
Specialist skills that will give you various pathways to future study
Be empowered with the confidence to apply commonly used office and communication skills
Be comfortable participating in conversations
Some courses require evidence of previous experience or study before you can enrol
During your study you’ll need to provide your teacher with the following evidence:
That you have access to colleagues, friends or family members who are available and willing to take part in recorded role plays for assessment purposes.
To be prepared for this course, we recommend that you have:
Access to a computer with internet connection, webcam and headset
Sound computer skills
Good organisational skills to prioritise workplace tasks in a simulated environment
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like: administrative assistant, office assistant and receptionist.
Take your study further with other courses offered at TAFE NSW:
Begin here to gain experience and confidence in this study area.
The Statement of Attainment in Business Communication and Office Skills does not have any pre-requisite courses.
Advance your skills to take your career to the next level
Strengthen your expertise and gain specialist skills to expand your employability.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community