Course code: 800-001291

TAFE Statement in Advanced Responsible Conduct of Gambling

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Overview About this course

This course is for Responsible Gambling Officers (RGO), aspiring RGOs or senior staff within hotels and clubs that operate gaming machines. Learn how to identify and manage gambling behaviour and understand how to reduce gambling harm.

Outcomes What you'll gain

Learning outcomes

During this course you'll learn to:

  • Identify patrons at risk of harm

  • Recognise the signs of concerning gambling behaviour

  • Manage high-intensity situations

  • Provide gambling support information and services

  • Help facilitate requests for self-exclusion

Course outcomes

You'll leave this course with:

  • A statement of completion and transcript

  • Advanced skills to help reduce gambling harm

  • A potential pathway to further study in hospitality

Suitability Is this course right for you?

Professional Development

Learn a new skill and improve your career prospects

Industry Requirements

Gain the skills required for licensing and certification purposes

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • Successful completion of 900-81225 - Responsible Conduct of Gambling as evidenced by a transcript or certificate

  • A NSW competency card with RCG endorsement

Entry recommendations

To be prepared for this course, we recommend you have:

  • Experience working in a venue where poker machines are in operation

  • Good communication skills

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Where can this course take you?

Career pathways

Our graduates go onto roles like: Responsible Gambling Officer (RGO), gaming attendant in hotels, clubs and casinos and gaming supervisor.

Study options

Pursue an interest or upskill in your chosen field with another course.

Your experience counts

At TAFE NSW, we recognise your previous work experience and study history. You may be able to use recognition of prior learning when applying for a course in the future. If you're successful, you'll get your qualification faster.

Units Units taught in this course

Courses can be made up of a combination of core and specialty units.

Core units consist of the knowledge you'll need to build key skills for success in your field, industry or hobby.

  • Advanced Responsible Conduct of Gambling 800-001291A

TAFE NSW Services Facilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Study Options Find a location to enrol

Choose from the below study options and locations to discover what works with your lifestyle. Heart your favourites and compare courses.