International Course Info

Course code:


Course fee:



1 Year


The Certificate IV in Community Services empowers you to build a rewarding career while making a difference in your community as a case or community services worker.

You will learn skills that can be applied across different areas of community services, including alcohol and drugs, child protection, juvenile justice, mental health and more. The topics are broad so you gain experience working with a range of clients - from young people to seniors - to help them achieve their goals.

At TAFE NSW you will study with teachers who are leaders in their field and have current industry expertise. You can also take advantage of our extensive partnerships, connecting you with positive workplace learning experiences.


Learn more about Scholarships


​Through a mix of theory and practical coursework, learn to:

  • Build caring and supportive relationships with people accessing services, their carers and family members
  • Engage in interventions
  • Plan and conduct group activities
  • Gain experience working within a community development strategic framework


Build your experience and get practical skills in:

  • Working with people experiencing or at risk of homelessness
  • Planning, delivery and implementation of services
  • Client goal setting and planning
  • Performing interventions
  • The critical analysis and reflection of your own practice


Develop the qualities you need to get ahead in this industry:

  • Strong communication and interpersonal skills
  • Resolve conflict and diffuse difficult situations
  • Explore the issues and interests of different communities


The key soft skills employers are looking for in this sector include interpersonal skills, communication, leadership and adaptability.

Investment in the global care economy is forecast to double, which could lead to a total of 475 million jobs by 2030 in areas such as:

  • Mental health
  • Education
  • Rehabilitation
  • Disaster relief
  • Medical support
  • Ageing support


When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledgeand skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

Academic Requirements:English Language Requirements:
  • Academic IELTS 5.5 or TOEFL (iBT) 46 or equivalent
  • Or Completion of a TAFE NSW General English Program

  • TAFE NSW makes every effort to ensure your Language, Literacy and Numeracy (LLN) needs are met. The level of support you need may be assessed via a review of your LLN skills with written tasks and a one-on-one interview. If you need to strengthen your LLN skills, an individual training plan will be created with you.

    Work placement provides you with exposure to circumstances that cannot be experienced in a learning or simulated environment.

    This course includes 168 hours of mandatory work placement. A teacher will secure a work placement for you and assist with coordinating the workplace learning and other workplace activities you will undertake.

    It is important to know that work placements generally only begin after your teacher is satisfied that you are ready to benefit from working in the industry. As this is a learning opportunity, you will not be paid for your time.

    To be prepared for this course, it is recommended that you have:

    • Adequate fitness and mobility to deliver First Aid - like performing CPR while kneeling on the floor
    • Independence to work alone and teamwork to work with others
    • Patience and can relate easily to people
    • Good organisation and time management skills

    If you need help preparing for study, contact us about your options.

    No licensing, legislative or certification requirements are known to apply to this qualification at the time of publication.


    From mountains to oceans, from cities to country towns, international students can choose from a range of courses offered at multiple campus locations across the state. Experience our vibrant spaces such as libraries, cafes and gyms as well as places you can network and socialise.

    Learn more about TAFE NSW study locations

    LocationsStarting DatesCourse Fees
    Hamilton Feb A$11,910
    Ourimbah Feb A$11,910
    Port Macquarie Feb A$11,910
    Ultimo Feb , Jul A$11,910
    LocationsStarting DatesCourse Fees
    Hamilton Feb A$11,910
    Ourimbah Feb A$11,910
    Port Macquarie Feb A$11,910
    Ultimo Feb , Jul A$11,910


    Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from A$300 - $1,000 per course.


    At TAFE NSW your study will take place in three main environments:

    • TAFE NSW campus classrooms: you will be equipped with the knowledge needed to work within the community services sector
    • Indigo Community Services and Health Hub: a custom designed, virtual, simulated organisation where you will develop practical skills
    • Community organisations: your work placement hours provide an opportunity to refine your practical skills in a real-word environment

    Student facilities, amenities and support services also include:

    • TAFE NSW Disability Support Service
    • TAFE NSW Language, Literacy and Numeracy (LLN) support
    • TAFE NSW Careers, Counselling and Pathways Service
    • Studiosity - online access to a tutor


    To receive this course students must complete all core units and a range of Additional units. 

    Note: Additional units may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit at that location. TAFE NSW does not guarantee that speciality units listed will be offered at each location and semester. You will receive your timetable from the teaching section on commencement and speciality units offered will be provided at that time.

    • Packaging Rules
    • Student will be required to successfully complete a total of 15 Units to complete this course. 7 core units and 8 elective units.
    • Core Units:
    • CHCADV001 Facilitate the interests and rights of clients
    • CHCCCS004 Assess co-existing needs
    • CHCCOM002 Use communication to build relationships
    • CHCDIV001 Work with diverse people
    • CHCLEG001 Work legally and ethically
    • CHCPRP001 Develop and maintain networks and collaborative partnerships
    • HLTWHS003 Maintain work health and safety
    • CHCFAM006 Assist families to self-manage contact
    • CHCFAM009 Facilitate family intervention strategies
    • CHCFAM010 Provide intervention support to families
    • CHCGMB001 Assess the needs of clients with problem gambling issues
    • CHCINM002 Meet community information needs
    • CHCLEG002 Interpret legal information
    • CHCLLN001 Respond to client language, literacy and numeracy needs
    • CHCMED001 Prepare for mediation
    • CHCMED002 Facilitate mediation
    • CHCMED003 Consolidate and conclude mediation
    • CHCMGT005 Facilitate workplace debriefing and support processes
    • CHCMGT006 Coordinate client directed services
    • CHCMHS001 Work with people with mental health issues
    • CHCMHS003 Provide recovery oriented mental health services
    • CHCMHS011 Assess and promote social, emotional and physical wellbeing
    • CHCPAL001 Deliver care services using a palliative approach
    • CHCPAL002 Plan for and provide care services using a palliative approach
    • CHCPAS001 Plan for the provision of pastoral and spiritual care
    • CHCPAS002 Provide pastoral and spiritual care
    • CHCPOL001 Contribute to the review and development of policies
    • CHCPRP003 Reflect on and improve own professional practice
    • CHCPRP005 Engage with health professionals and the health system
    • CHCPRT001 Identify and respond to children and young people at risk
    • CHCPRT002 Support the rights and safety of children and young people
    • CHCPRT003 Work collaboratively to maintain an environment safe for children and young people
    • CHCSET001 Work with forced migrants
    • CHCSET002 Undertake bicultural work with forced migrants in Australia
    • CHCSOH001 Work with people experiencing or at risk of homelessness
    • CHCSOH002 Manage and maintain tenancy agreements and services
    • CHCSOH010 Work with clients within the social housing system
    • CHCVOL002 Lead volunteer teams
    • CHCVOL003 Recruit, induct and support volunteers
    • CHCVOL004 Manage volunteer workforce development
    • CHCYTH001 Engage respectfully with young people
    • CHCYTH002 Work effectively with young people in the youth work context
    • CHCYTH003 Support young people to create opportunities in their lives
    • HLTAID003 Provide first aid
    • HLTWHS006 Manage personal stressors in the work environment
    • BSBATSIL412 Participate effectively as a Board member
    • BSBGOV401 Implement Board member responsibilities
    • BSBHRM405 Support the recruitment, selection and induction of staff
    • BSBLDR403 Lead team effectiveness
    • BSBLED401 Develop teams and individuals
    • BSBMGT401 Show leadership in the workplace
    • BSBMGT403 Implement continuous improvement
    • CPPDSM3014A Undertake property inspection
    • CPPDSM4028A Identify and analyse risks and opportunities in the property industry
    • CPPDSM4074A Select and appoint contractors in the property industry
    • PSPETHC301B Uphold the values and principles of public service
    • PSPGOV414A Provide workplace mentoring
    • PSPGOV415A Provide workplace coaching
    • PSPGOV422A Apply government processes
    • PSPLEGN301B Comply with legislation in the public sector
    • TAEDEL402A Plan, organise and facilitate learning in the workplace
    • TAEDEL404A Mentor in the workplace


    From certificates to diplomas, degrees to study packages, you can take your study further with us.


    Build your expertise with a TAFE NSW Community Services study pathway:

    Be Recognised

    If you already have experience, skills and knowledge that are relevant to your course, you may be able to apply for credit through articulation, credit transfer or recognition of prior learning.


    Plan your study around your life with a TAFE NSW study package. Our study packages allow for multiple courses to be packaged together that can lead you to a TAFE NSW or an Australian University Bachelor Degree with credits. This gives you a one stop shop by completing your applications for the whole package through TAFE NSW allowing you to apply for one student Visa for the full duration of the package.

    TAFE NSW allows for two or more courses to be packaged together, either to meet the prerequisite requirements for a course or to plan your studies around your career goals. You can submit a single TAFE NSW application form and will be able to apply for one Student Visa for the full duration of the package.