International Course Info

Course code:


Course fee:



1 Year


The accredited Certificate IV in Community Services empowers you to build a rewarding career while making a difference in your community as a case or community services worker.

You will learn skills that can be applied across different areas of community services, including alcohol and drugs, child protection, juvenile justice, mental health and more. The topics are broad so you gain experience working with a range of clients - from young people to seniors - to help them achieve their goals.

At TAFE NSW you will study with teachers who are leaders in their field and have current industry expertise. You can also take advantage of our extensive partnerships, connecting you with positive workplace learning experiences.


Our graduates go on to roles such as:

  • Case worker
  • Community services worker
  • Domestic violence officer
  • Family support worker
  • Health education officer
  • Outreach officer
  • Welfare support worker


Through course work, you will learn how to:

  • Build caring and supportive relationships with people accessing services, their carers and family members
  • Engage in interventions
  • Plan and conduct group activities
  • Gain experience working within a community development strategic framework


TAFE NSW is known for delivering training that develops your practical capability. You will build practical skills in:

  • Working with people experiencing or at risk of homelessness
  • Planning, delivery and implementation of services
  • Client goal setting and planning
  • Performing interventions
  • The critical analysis and reflection of your own practice


Stand out in a global job market with the professional skills and confidence to work in community settings with co-workers, clients and their network:

  • Strong communicaton and interpersonal skills
  • Resolve conflict and diffuse difficult situations
  • Explore the issues and interests of different communities


The key soft skills employers are looking for in this sector include interpersonal skills, communication, leadership and adaptability.

Investment in the global care economy is forecast to double, which could lead to a total of 475 million jobs by 2030 in areas such as:

  • Mental health
  • Education
  • Rehabilitation
  • Disaster relief
  • Medical support
  • Ageing support


When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledgeand skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

To be eligible to enrol in this course you must provide evidence that you have:
  • An Australian Year 10 high school certificate or its international equivalent
English language entry requirements
You must also provide evidence for one of the following:
  • Academic IELTS 5.5
  • TOEFL (iBT) 46
TAFE NSW makes every effort to ensure your Language, Literacy and Numeracy (LLN) needs are met. The level of support you need may be assessed via a review of your LLN skills with written tasks and a one-on-one interview. If you need to strengthen your LLN skills, an individual training plan will be created with you.

Work placement provides you with exposure to circumstances that cannot be experienced in a learning or simulated environment.

This course includes 168 hours of mandatory work placement. A teacher will secure a work placement for you and assist with coordinating the workplace learning and other workplace activities you will undertake.

It is important to know that work placements generally only begin after your teacher is satisfied that you are ready to benefit from working in the industry. As this is a learning opportunity, you will not be paid for your time.

To be prepared for this course, it is highly recommended that you:

  • Enjoy working as part of a team and independently
  • Have patience and can relate easily to people
  • Have good organisation and time management skills

If you need help preparing for study, contact us about your options.


From mountains to oceans, from cities to country towns, international students can choose from over 50 campus locations across the state. Experience our vibrant spaces such as libraries, cafes and gyms as well as places you can network, socialise and just chill out.

Learn more about TAFE NSW study locations


LocationsStarting DatesCourse Fees
Hamilton Feb A$11,910
Ourimbah Feb A$11,910
Port Macquarie Feb A$11,910
Ultimo Feb , Jul A$11,910
Wollongong Feb A$11,910


LocationsStarting DatesCourse Fees
Coffs Harbour Education (CHEC) Feb , Jul A$11,910
Hamilton Feb A$11,910
Ourimbah Feb , Jul A$11,910
Port Macquarie Feb A$11,910
Ultimo Feb , Jul A$11,910
Wollongong Feb A$11,910


Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from A$300 - $1,000 per course.


There are many scholarships, grants and bursaries which can help you financially with studying in Australia.They are offered by the Australian Government and a number of other public and private organisations.

Learn more about Scholarships


At TAFE NSW your study will take place in three main environments:

1. TAFE NSW campus classrooms: you will be equipped with the knowledge needed to work within the community services sector

2. Indigo Community Services and Health Hub: a custom designed, virtual, simulated organisation where you will develop practical skills

3. Community organisations: your work placement hours provide an opportunity to refine your practical skills in a real-word environment

Student facilities, amenities and support services also include

  • TAFE NSW Disability Support Service
  • TAFE NSW Language, Literacy and Numeracy (LLN) support
  • TAFE NSW Careers, Counselling and Pathways Service
  • Studiosity - online access to a tutor


To receive this course students must complete all core units and, if available, a range of additional units.

Note: Additional units contain compulsory and elective units which may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit.

  • Packaging Rules
  • Student will be required to successfully complete a total of 15 Units to complete this course. 7 core units and 8 elective units.

    Core Units:
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCCS004 Assess co-existing needs
  • CHCCOM002 Use communication to build relationships
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS003 Maintain work health and safety
  • Group A electives – Relationship Education specialisation
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCEDU009 Provide parenting, health and well-being education
  • CHCEDU010 Prepare and evaluate relationship education programs
  • CHCEDU011 Work with parents or carers of very young children
  • CHCEDU012 Facilitate couple processes in group work
  • CHCFAM003 Support people to improve relationships
  • CHCGRP002 Plan and conduct group activities
  • CHCGRP003 Plan, facilitate and review psycho-educational groups
  • CHCGRP004 Deliver structured programs
  • TAEDEL401A Plan, organise and deliver group-based learning

  • Other Elective units
  • CHCADV003 Represent clients in court
  • CHCADV002 Provide advocacy and representation services
  • CHCAGE001 Facilitate the empowerment of older people
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCAOD003 Provide needle and syringe services
  • CHCAOD005 Provide alcohol and/or other drugs withdrawal services
  • CHCCCS001 Address the needs of people with chronic disease
  • CHCCCS003 Increase the safety of individuals at risk of suicide
  • CHCCCS006 Facilitate individual service planning and delivery
  • CHCCCS008 Develop strategies to address unmet needs
  • CHCCCS009 Facilitate responsible behaviour
  • CHCCCS010 Maintain high standard of service
  • CHCCCS014 Provide brief interventions
  • CHCCCS015 Provide individualised support
  • CHCCCS017 Provide loss and grief support
  • CHCCCS018 Provide suicide bereavement support
  • CHCCCS019 Recognise and respond to crisis situations
  • CHCCCS020 Respond effectively to behaviours of concern
  • CHCCCS021 Respond to suspected abuse
  • CHCCCS027 Visit client residence
  • CHCCCS028 Provide client-centered support to people in crisis
  • CHCCCS030 Determine and respond to carer needs
  • CHCCDE003 Work within a community development framework
  • CHCCDE004 Implement participation and engagement strategies
  • CHCCDE005 Develop and support relevant community resources
  • CHCCDE006 Work to empower Aboriginal and/or Torres Strait Islander communities
  • CHCCDE007 Develop and provide community projects
  • CHCCOM001 Provide first point of contact
  • CHCCSM005 Develop, facilitate and review all aspects of case management
  • CHCDEV001 Confirm client developmental status
  • CHCDFV004 Provide domestic and family violene support in Aboriginal and Torres Strait Islander communities
  • CHCDFV005 Provide domestic and family violence support in non-English speaking background communities
  • CHCDIS001 Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS004 Communicate using augmentative and alternative communication strategies
  • CHCDIS007 Facilitate the empowerment of people with disability
  • CHCDIS008 Facilitate community participation and social inclusion
  • CHCDIS010 Provide person centred services to people with disability with complex needs
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCEDU003 Provide sexual and reproductive health information to clients
  • CHCEDU005 Work with clients to identify financial literacy education needs
  • CHCEDU006 Improve clients fundamental financial literacy skills
  • CHCEDU007 Provide group education on consumer credit and debt
  • CHCFAM001 Operate in a family law environment
  • CHCFAM004 Facilitate changeovers
  • CHCFAM005 Facilitate and monitor contact
  • CHCFAM006 Assist families to self-manage contact
  • CHCFAM009 Facilitate family intervention strategies
  • CHCFAM010 Provide intervention support to families
  • CHCGMB001 Assess the needs of clients with problem gambling issues
  • CHCINM002 Meet community information needs
  • CHCLEG002 Interpret legal information
  • CHCLLN001 Respond to client language, literacy and numeracy needs
  • CHCMED001 Prepare for mediation
  • CHCMED002 Facilitate mediation
  • CHCMED003 Consolidate and conclude mediation
  • CHCMGT005 Facilitate workplace debriefing and support processes
  • CHCMGT006 Coordinate client directed services
  • CHCMHS001 Work with people with mental health issues
  • CHCMHS003 Provide recovery oriented mental health services
  • CHCMHS011 Assess and promote social, emotional and physical wellbeing
  • CHCPAL001 Deliver care services using a palliative approach
  • CHCPAL002 Plan for and provide care services using a palliative approach
  • CHCPAS001 Plan for the provision of pastoral and spiritual care
  • CHCPAS002 Provide pastoral and spiritual care
  • CHCPOL001 Contribute to the review and development of policies
  • CHCPRP003 Reflect on and improve own professional practice
  • CHCPRP005 Engage with health professionals and the health system
  • CHCPRT001 Identify and respond to children and young people at risk
  • CHCPRT002 Support the rights and safety of children and young people
  • CHCPRT003 Work collaboratively to maintain an environment safe for children and young people
  • CHCSET001 Work with forced migrants
  • CHCSET002 Undertake bicultural work with forced migrants in Australia
  • CHCSOH001 Work with people experiencing or at risk of homelessness
  • CHCSOH002 Manage and maintain tenancy agreements and services
  • CHCSOH010 Work with clients within the social housing system
  • CHCVOL002 Lead volunteer teams
  • CHCVOL003 Recruit, induct and support volunteers
  • CHCVOL004 Manage volunteer workforce development
  • CHCYTH001 Engage respectfully with young people
  • CHCYTH002 Work effectively with young people in the youth work context
  • CHCYTH003 Support young people to create opportunities in their lives
  • HLTAID003 Provide first aid
  • HLTWHS006 Manage personal stressors in the work environment
  • BSBATSIL412 Participate effectively as a Board member
  • BSBGOV401 Implement Board member responsibilities
  • BSBHRM405 Support the recruitment, selection and induction of staff
  • BSBLDR403 Lead team effectiveness
  • BSBLED401 Develop teams and individuals
  • BSBMGT401 Show leadership in the workplace
  • BSBMGT403 Implement continuous improvement
  • CPPDSM3014A Undertake property inspection
  • CPPDSM4028A Identify and analyse risks and opportunities in the property industry
  • CPPDSM4074A Select and appoint contractors in the property industry
  • PSPETHC301B Uphold the values and principles of public service
  • PSPGOV414A Provide workplace mentoring
  • PSPGOV415A Provide workplace coaching
  • PSPGOV422A Apply government processes
  • PSPLEGN301B Comply with legislation in the public sector
  • TAEDEL402A Plan, organise and facilitate learning in the workplace
  • TAEDEL404A Mentor in the workplace


From certificates to diplomas, degrees to study packages, you can take your study further with us.


Study pathways

Build your expertise with a TAFE NSW community services study pathway:

Be recognised

If you already have experience, skills and knowledge that are relevant to your course, you may be able to apply for credit through articulation, credit transfer or recognition of prior learning. Credits greatly reduce your study workload and the course length.


Plan your study around your life with a TAFE NSW study package. Our study packages allow for multiple courses to be packaged together that can lead you to a TAFE NSW or an Australian University Bachelor Degree with credits. This gives you a one stop shop by completing your applications for the whole package through TAFE NSW allowing you to apply for one student Visa for the full duration of the package.

TAFE NSW allows for two or more courses to be packaged together, either to meet the prerequisite requirements for a course or to plan your studies around your career goals. You can submit a single TAFE NSW application form and will be able to apply for one Student Visa for the full duration of the package.