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International Course Info

Course code:

R11791

Course fee:

A$11,340

Duration

1 Year

OVERVIEW

The accredited Diploma of Travel and Tourism Management takes your passion for adventure and pairs it with the professional skills you need to become a travel agency manager, tour operations manager or manager in a travel and tourism environment.

You will graduate with the ability to become a dynamic leader in the industry and coordinate, develop and market travel and tourism products to your clients.

CAREER OPPORTUNITIES

Our graduates go on to roles such as:

  • Travel agency manager
  • Tour operations manager
  • Incentives manager
  • Sales manager
  • Marketing manager
  • Reservations manager
  • Inbound groups manager
  • Inbound sales manager
  • Product development manager

LEARN NEW SKILLS

Through theory and practical course work, you will learn to:

  • Lead and manage people
  • Handle conflict
  • Monitor operations
  • Prepare and monitor budgets
  • Interpret financial information
  • Provide quality customer service
  • Implement and monitor work health and safety practices

GAIN PRACTICAL EXPERIRENCE

Strengthen your leadership ability and create quality experiences for clients by:

  • Booking domestic and international travel itineraries
  • Working with people from diverse social and cultural backgrounds
  • Advancing sale techniques
  • Exhibiting leadership and management
  • Managing financial transactions
  • Showcasing excellent customer service

DEVELOP YOUR PROFESSIONAL CONFIDENCE

Stand out in a global job market by developing a range of key soft skills that equip you with the confidence to work with colleagues and clients to make their travel dreams a reality:

  • A sense of curiosity and adventure
  • Great communication skills
  • Interpersonal skills and enjoyment of working with people
  • Patience and attention to detail

GLOBAL INDUSTRY DEMAND

The global travel and tourism market is forecast to grow to AUD $20,970 billion by 2027 - a combined annual growth rate of 5.2%.

The Asia Pacific region continues to dominate the global travel and tourism market, followed by the matured travel industries of North America and Europe.

New trends in tourism include:

  • Polar tourism
  • Space tourism
  • Voluntourism (volunteering tourism)
  • Luxury tourism
  • Culinary tourism



INTERNATIONAL ENTRY REQUIREMENTS

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledgeand skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

To be prepared for this course, it is highly recommended that you have:

  • Effective communication
  • Attention to detail
  • Aptitude for management and leadership

If you need help preparing for study, contact us about your options.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

STARTING DATES, COURSE FEES AND LOCATIONS

From mountains to oceans, from cities to country towns, international students can choose from over 50 campus locations across the state. Experience our vibrant spaces such as libraries, cafes and gyms as well as places you can network, socialise and just chill out.

Learn more about TAFE NSW study locations

2020

LocationsStarting DatesCourse Fees
Hamilton Feb , Jul A$11,340
Kingscliff Feb , Jul A$11,340
Northern Beaches Feb , Jul A$11,340
Port Macquarie Jul A$11,340
Ryde Feb , Jul A$11,340
Ultimo Feb , Jul A$11,340
Wollongbar Feb , Jul A$11,340

2021

LocationsStarting DatesCourse Fees
Hamilton Feb , Jul A$11,340
Northern Beaches Feb , Jul A$11,340
Port Macquarie Feb A$11,340
Ryde Feb , Jul A$11,340
Ultimo Feb , Jul A$11,340

ADDITIONAL COSTS

SCHOLARSHIPS

There are many scholarships, grants and bursaries which can help you financially with studying in Australia.They are offered by the Australian Government and a number of other public and private organisations.

Learn more about Scholarships

CAMPUS FACILITIES AND SUPPORT

TAFE NSW offers you a range of on-campus study environments - industry specific computer rooms, simulated workplaces, study areas, presentation areas and general student facilities - to enhance your learning and study experience.

Student facilities, amenities and support services also include:

  • TAFE NSW Disability Support Service
  • TAFE NSW Language, Literacy and Numeracy (LLN) support
  • TAFE NSW Careers, Counselling and Pathways Service
  • Studiosity - online access to a tutor

COURSE STRUCTURE AND UNITS

To receive this course students must complete all core units and, if available, a range of additional units.

Note: Additional units contain compulsory and elective units which may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit.

  • Manage diversity in the workplace
  • Source and use information on the tourism and travel industry
  • Enhance customer service experiences
  • Develop and manage quality customer service practices
  • Manage conflict
  • Interpret financial information
  • Manage finances within a budget
  • Prepare and monitor budgets
  • Lead and manage people
  • Monitor work operations
  • Establish and conduct business relationships
  • Implement and monitor work health and safety practices
  • Allocate tour or activity resources
  • Access and interpret product information
  • Provide advice on international destinations
  • Provide advice on Australian destinations
  • Sell tourism products and services
  • Prepare quotations
  • Process reservations
  • Book supplier products and services
  • Process travel-related documentation
  • Use a computerised reservations or operations system
  • Source airfares for domestic flights
  • Construct normal international airfares
  • Construct promotional international airfares
  • Construct advanced international airfares
  • Administer billing and settlement plans
  • Provide specialist advice on cruises
  • Maintain product inventories
  • Provide visitor information
  • Lead tour groups
  • Prepare and present tour commentaries or activities
  • Develop and maintain the general and regional knowledge required by guides
  • Research and share information on Australian Indigenous cultures
  • Prepare specialised interpretive content on flora, fauna and landscape
  • Prepare specialised interpretive content on marine environments
  • Prepare specialised interpretive content on cultural and heritage environments
  • Coordinate and operate tours
  • Load touring equipment and supplies
  • Provide outdoor catering
  • Set up and operate a camp site
  • Operate tours in a remote area
  • Operate commercial vehicle
  • Operate four wheel drive vehicle
  • Operate coach/bus
  • Manage meetings
  • Make a presentation
  • Write complex documents
  • Address protocol requirements
  • Create and use databases
  • Create electronic presentations
  • Design and produce business documents
  • Develop and use complex spreadsheets
  • Respond to a customer in crisis
  • Investigate and design e-business solutions
  • Implement e-business solutions
  • Develop, implement and monitor the use of social media in a business
  • Build and launch a small business website
  • Implement and monitor environmentally sustainable work practices
  • Process accounts payable and receivable
  • Prepare financial reports
  • Provide first aid
  • Provide first aid in remote situations
  • Use hygienic practices for food safety
  • Research and comply with regulatory requirements
  • Roster staff
  • Recruit, select and induct staff
  • Manage volunteers
  • Monitor staff performance
  • Conduct oral communication in a language other than English
  • Conduct complex oral communication in a language other than English
  • Read and write information in a language other than English
  • Read and write documents in a language other than English
  • Manage risk
  • Manage projects
  • Profile the market
  • Plan e-marketing communications
  • Implement and monitor direct marketing activities
  • Coordinate production of brochures and marketing materials
  • Create a promotional display or stand
  • Plan and implement sales activities
  • Coordinate marketing activities
  • Participate in cooperative online marketing initiatives
  • Obtain and manage sponsorship
  • Develop and implement marketing strategies
  • Prepare and present proposals
  • Package tourism products
  • Develop interpretive activities
  • Coordinate and operate sustainable tourism activities
  • Develop in-house recreational activities
  • Develop host community awareness of tourism
  • Assess tourism opportunities for local communities
  • Research and analyse tourism data
  • Identify hazards, assess and control safety risks

KEEP LEARNING WITH TAFE NSW

From certificates to diplomas, degrees to study packages, you can take your study further with us.

STUDY PACKAGES

Plan your study around your life with a TAFE NSW study package. Our study packages allow for multiple courses to be packaged together that can lead you to a TAFE NSW or an Australian University Bachelor Degree with credits. This gives you a one stop shop by completing your applications for the whole package through TAFE NSW allowing you to apply for one student Visa for the full duration of the package.

TAFE NSW allows for two or more courses to be packaged together, either to meet the prerequisite requirements for a course or to plan your studies around your career goals. You can submit a single TAFE NSW application form and will be able to apply for one Student Visa for the full duration of the package.


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