International Course Info

Course code:


Course fee:



0.5 Year


This qualification will help you develop the knowledge and skills needed to perform operational tasks in retail travel or outbound wholesale sales. You will learn to use discretion and judgement and will develop a sound knowledge of industry operations.

This qualification provides a pathway for you to work in the retail travel or outbound wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Work could be undertaken in an office, retail shopfront or mobile environment.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.


  • Possible job titles include: call centre sales agent
  • corporate consultant
  • cruise consultant
  • domestic travel consultant
  • incentive coordinator
  • international travel consultant
  • leisure consultant
  • mobile travel consultant
  • online consultant
  • operations consultant
  • reservations sales agent
  • wholesale consultant


When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledgeand skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


From mountains to oceans, from cities to country towns, international students can choose from over 50 campus locations across the state. Experience our vibrant spaces such as libraries, cafes and gyms as well as places you can network, socialise and just chill out.

Learn more about TAFE NSW study locations


LocationsStarting DatesCourse Fees
Ryde Feb , Jul A$7,960
Ultimo Feb , Apr , Jul , Oct A$7,960


LocationsStarting DatesCourse Fees
Ultimo Feb , Apr , Jul , Oct A$7,960


Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from A$300 - $1,000 per course.


There are many scholarships, grants and bursaries which can help you financially with studying in Australia.They are offered by the Australian Government and a number of other public and private organisations.

Learn more about Scholarships


To receive this course students must complete all core units and, if available, a range of additional units.

Note: Additional units contain compulsory and elective units which may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit.

  • Packaging Rules 17 units must be completed
  • 14 core units 3 elective units consisting of 1 unit from the list below, 2 units from the list below elsewhere in the SIT Training Package or any other current Training Package or accredited course.
  • The selection of electives must be guided by the job outcome sought local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
  • Core Units
  • SITTIND001 Source and use information on the tourism and travel industry
  • SITTTSL002 Access and interpret product information
  • SITTTSL003 Provide advice on international destinations
  • SITTTSL004 Provide advice on Australian destinations
  • SITTTSL005 Sell tourism products and services
  • SITTTSL006 Prepare quotations
  • SITTTSL008 Book supplier products and services
  • SITTTSL009 Process travel-related documentation
  • SITTTSL010 Use a computerised reservations or operations system
  • SITTTSL012 Construct normal international airfares
  • SITTTSL013 Construct promotional international airfares
  • SITXCCS006 Provide service to customers
  • SITXCCS006 Show social and cultural sensitivity
  • SITXWHS001 Participate in safe work practices
  • BSBREL402 Build client relationships and business networks
  • BSBWOR203 Work effectively with others
  • BSBITU202 Create and use spreadsheets
  • BSBITU301 Create and use databases
  • BSBITU306 Design and produce business documents
  • BSBWOR204 Use business technology
  • SITXEBS001 Use social media in a business
  • BSBSUS201 Participate in environmentally sustainable work practices
  • BSBFIA301 Maintain financial records
  • SITXFIN001 Process financial transactions
  • SITXHRM001 Coach others in job skills
  • SITXLAN001 Conduct basic oral communication in a language other than English
  • SITXLAN002 Conduct routine oral communication in a language other than English
  • SITTTSL007 Process reservations
  • SITTTSL011 Source airfares for domestic flights
  • SITTTSL014 Construct advanced international airfares
  • SITTTSL015 Administer billing and settlement plans
  • SITTTSL016 Provide specialist advice on cruises
  • SITXWHS002 Identify hazards, assess and control safety risks


From certificates to diplomas, degrees to study packages, you can take your study further with us.


When you finish this course you may be eligible to apply to study a higher level TAFE NSW qualification in travel and tourism.


Plan your study around your life with a TAFE NSW study package. Our study packages allow for multiple courses to be packaged together that can lead you to a TAFE NSW or an Australian University Bachelor Degree with credits. This gives you a one stop shop by completing your applications for the whole package through TAFE NSW allowing you to apply for one student Visa for the full duration of the package.

TAFE NSW allows for two or more courses to be packaged together, either to meet the prerequisite requirements for a course or to plan your studies around your career goals. You can submit a single TAFE NSW application form and will be able to apply for one Student Visa for the full duration of the package.