International Course Info

Course code:


Course fee:



1 Year


This qualification is for people wanting to work in the hospitality industry.

You will learn the skills required to work as a skilled operator using a broad range of hospitality skills combined with sound knowledge of industry operations. This qualification provides a pathway for you to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops.

Work Placement Hours:

Workplace learning (on the job training) of 180 hours in total, is required for the achievement of competencies to receive the Certificate IV in Hospitality. A teacher will assist with securing a work placemen for you and assist in the organization of the workplace learning and associated workplace activities in line with TAFE NSW policy.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.


  • Possible job titles include: Bar supervisor or team leader
  • Concierge
  • Duty manager
  • Food and beverage supervisor or team leader
  • Forecast analyst (accommodation services)
  • Front office supervisor or team leader
  • Housekeeping supervisor or team leader
  • Gaming supervisor or team leader
  • Reservation analyst
  • Shift manager


When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledgeand skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

  • Year 10 or equivalent
  • The NSW Liquor and Gaming regulations require students to be 18 years of age or older if they are undertaking units that involve the service of alcohol and/or gaming operations.
  • Academic IELTS 5.5 or TOEFL (iBT) 46 or TAFE NSW General English Program

    From mountains to oceans, from cities to country towns, international students can choose from over 50 campus locations across the state. Experience our vibrant spaces such as libraries, cafes and gyms as well as places you can network, socialise and just chill out.

    Learn more about TAFE NSW study locations


    LocationsStarting DatesCourse Fees
    Port Macquarie Feb , Jul A$8,790
    Wollongbar Feb , Jul A$8,790


    LocationsStarting DatesCourse Fees
    Port Macquarie Feb , Jul A$8,790
    Wollongbar Feb , Jul A$8,790


    Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from A$300 - $1,000 per course.


    There are many scholarships, grants and bursaries which can help you financially with studying in Australia.They are offered by the Australian Government and a number of other public and private organisations.

    Learn more about Scholarships


    To receive this course students must complete all core units and, if available, a range of additional units.

    Note: Additional units contain compulsory and elective units which may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit.

    • Packaging Rules 21 units must be completed:
    • 9 core units, 12 elective units consisting of:
    • 1 unit from Group A, 7 units from Group B, 4 units from Group B elsewhere in the SIT Training Package or any other current Training Package or accredited course.
    • The selection of electives must be guided by the job outcome sought local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
    • Core Units
    • BSBDIV501 Manage diversity in the workplace
    • SITHIND004 Work effectively in hospitality service
    • SITXCCS007 Enhance customer service experiences
    • SITXCOM005 Manage conflict
    • SITXFIN003 Manage finances within a budget
    • SITXHRM001 Coach others in job skills
    • SITXHRM003 Lead and manage people
    • SITXMGT001 Monitor work operations
    • SITXWHS003 Implement and monitor work health and safety practices
    • SITHIND001 Use hygienic practices for hospitality service
    • SITXFSA001 Use hygienic practices for food safety
    • CPPCLO2001A Maintain hard floor surfaces
    • CPPCLO2004A Maintain carpeted floors
    • CPPCLO2009A Clean glass surfaces
    • CPPCLO2010A Clean ceiling surfaces and fittings
    • CPPCLO2017A Clean wet areas
    • CPCCLO2019A Sort and remove waste and recyclable materials
    • CPPCLO2035A Maintain cleaning storage areas
    • CPCCLO3013A Clean window coverings
    • CPPCLO3016A Wash furniture and fittings
    • SITHACS001 Clean premises and equipment
    • SITHACS002 Provide housekeeping services to guests
    • SITHACS003 Prepare rooms for guests
    • SITHACS004 Launder linen and guest clothes
    • SITHACS005 Provide porter services
    • SITHACS006 Provide valet services
    • SITHACS007 Conduct night audit
    • SITHACS008 Provide accommodation reception services
    • SITTTSL002 Access and interpret product information
    • SITTTSL005 Sell tourism products and services
    • SITTTSL006 Prepare quotations
    • SITTTSL007 Process reservations
    • SITTTSL010 Use a computerised reservations or operations system
    • SITXCCS002 Provide visitor information
    • SITXCCS004 Provide lost and found services
    • SITXCCS005 Provide club reception services
    • SITXCRI001 Respond to a customer in crisis
    • SITXCOM004 Address protocol requirements
    • BSBITU301 Create and use databases
    • BSBITU306 Design and produce business documents
    • BSBITU402 Develop and use complex spreadsheets
    • SITXEBS001 Use social media in a business
    • BSBSUS401 Implement and monitor environmentally sustainable work practices
    • SITEEVT001 Source and use information on the events industry
    • SITEEVT002 Process and monitor event registrations
    • SITEEVT003 Coordinate on-site event registrations
    • SITEEVT004 Provide event staging support
    • SITEEVT005 Plan in-house events or functions
    • BSBFIA301 Maintain financial records
    • BSBFIA401 Prepare financial reports
    • SITXFIN002 Interpret financial information
    • HLTAID003 Provide first aid
    • SITHFAB001 Clean and tidy bar areas
    • SITHFAB002 Provide responsible service of alcohol
    • SITHFAB003 Operate a bar
    • SITHFAB004 Prepare and serve non-alcoholic beverages
    • SITHFAB005 Prepare and serve espresso coffee
    • SITHFAB006 Provide room service
    • SITHFAB008 Operate and monitor cellar systems
    • SITHFAB009 Conduct a product tasting for alcoholic beverages
    • SITHFAB010 Prepare and serve cocktails
    • SITHFAB011 Provide advice on beers, spirits and liqueurs
    • SITHFAB012 Provide advice on Australian wines
    • SITHFAB013 Provide advice on imported wines
    • SITHFAB014 Provide table service of food and beverage
    • SITHFAB015 Provide silver service
    • SITHFAB016 Provide advice on food
    • SITHFAB017 Provide advice on food and beverage matching
    • SITHFAB018 Provide gueridon service
    • SITHFAB019 Plan and monitor espresso coffee service
    • SITXFSA001 Use hygienic practices for food safety
    • SITXFSA002 Participate in safe food handling practices
    • SITXFSA003 Transport and store food
    • SITHGAM001 Provide responsible gambling services
    • SITHGAM002 Attend gaming machines
    • SITHGAM003 Operate a TAB outlet
    • SITHGAM004 Conduct Keno games
    • SITHGAM005 Analyse and report on gaming machine data
    • SITHGAM006 Deal Baccarat games
    • SITHGAM007 Conduct Big Wheel games
    • SITHGAM008 Deal Blackjack games
    • SITHGAM009 Deal Poker games
    • SITHGAM010 Deal Pontoon games
    • SITHGAM011 Conduct Rapid Roulette games
    • SITHGAM012 Conduct Roulette games
    • SITHGAM013 Conduct Sic Bo games
    • SITHGAM015 Attend casino gaming machines
    • SITHGAM016 Deal Caribbean Stud games
    • SITHGAM017 Deal Casino War games
    • SITHGAM018 Deal Mississppi Stud games
    • SITHGAM019 Conduct Rapid Baccarat games
    • SITHGAM020 Conduct Rapid Big Wheel games
    • SITHGAM021 Deal Three Card Poker games
    • SITXHRM002 Roster staff
    • SITXINV002 Maintain the quality of perishable items
    • SITXINV003 Purchase goods
    • SITXINV004 Control stock
    • SITHKOP006 Plan catering for events or functions
    • SITXLAN003 Conduct oral communication in a language other than English
    • SITXLAN004 Conduct complex oral communication in a language other than English
    • SITXLAN005 Read and write information in a language other than English
    • SITXMPR001 Coordinate production of brochures and marketing materials
    • SITXMPR002 Create a promotional display or stand
    • SITXMPR003 Plan and implement sales activities
    • SITXMPR004 Coordinate marketing activities
    • SITXMPR005 Participate in cooperative online marketing initiatives
    • CPPSEC2012A Monitor and control individual and crowd behaviour
    • CPPSEC3018A Provide for the safety of persons at risk
    • SITXWHS002 Identify hazards, assess and control safety risks
    • SITHIND001 Use hygienic practices for hospitality service
    • SITHIND002 Source and use information on the hospitality industry
    • SITTIND001 Source and use information on the tourism and travel industry


    From certificates to diplomas, degrees to study packages, you can take your study further with us.


    When you finish this course you may be eligible to do Diploma of Hospitality or other diplomas in any service industry field. RN12168


    Plan your study around your life with a TAFE NSW study package. Our study packages allow for multiple courses to be packaged together that can lead you to a TAFE NSW or an Australian University Bachelor Degree with credits. This gives you a one stop shop by completing your applications for the whole package through TAFE NSW allowing you to apply for one student Visa for the full duration of the package.