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International Course Info

Course code:

R11563

Course fee:

A$14,500

Duration

1.5 Years

OVERVIEW

The Advanced Diploma of Travel and Tourism Management will give you the skills and knowledge needed to work at a senior level in the travel and tourism industry. Learn key managerial skills, effective strategy and risk management techniques so you can lead with confidence.

This course provides a pathway for work in any sector of the tourism and travel industry as a senior manager.

SCHOLARSHIPS

Learn more about Scholarships

LEARN NEW SKILLS

Through theory and practical course work, you will learn to:

  • Source and use information on the tourism and travel industry
  • Develop tourism products
  • Develop and manage quality customer service practices
  • Manage finances, prepare and monitor budgets
  • Research and comply with regulatory requirements
  • Monitor work operations
  • Establish and maintain a work health and safety system

GAIN PRACTICAL EXPERIENCE

TAFE NSW is known for delivering theory along with practical learning. You will strengthen your practical skills in travel and tourism management, including:

  • Project management
  • Leading and managing people
  • Managing diversity in the workplace
  • Making effective strategic decisions
  • Developing and implementing marketing strategies
  • Business planning and product development
  • Sourcing and preparing information for clients
  • Establishing and conducting business relationships
  • Managing risk

DEVELOP YOUR PROFESSIONAL CONFIDENCE

Stand out in a global job market by developing a range of key soft skills that equip you with the confidence to work in the travel and tourism industry with colleagues and customers:

  • Customer service, collaboration and consultation skills
  • Problem solving strategies to meet client expectations
  • Great communication and interpersonal skills
  • Patience and attention to detail
  • An aptitude for leadership and management
  • Analytical and strategic thinking capabilities
  • The ability to work as part of a team
  • Professionalism

GLOBAL INDUSTRY DEMAND

The global travel and tourism industry contributed almost AU$4.15 trillion to the global economy in 2019.

The growth in global tourism spending could be attributed to the increased accessibility of international travel. Since 1995, the total number of international tourist arrivals has more than doubled worldwide reaching an estimated 1.4 billion in 2018.

Europe has consistently attracted the largest number of visitors each year while the Asia Pacific region has grown to become the second largest market.

China has seen a huge increase in outbound tourism. It has the highest travel and tourism expenditure in the world, at AU$396 billion in 2018. In the same year, outbound tourists from the United States spent approximately AU$206 billion, while Germany came in third spending AU$134 billion on travel abroad.

INTERNATIONAL ENTRY REQUIREMENTS

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledgeand skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

Academic Requirements:
English Language Requirements:

TAFE NSW makes every effort to ensure your Language, Literacy and Numeracy (LLN) needs are met. The level of support you need may be assessed via a review of your LLN skills with written tasks and a one-on-one interview. If you need to strengthen your LLN skills, an individual training plan will be created with you.

To be prepared for this course, it is highly recommended that you have:

  • A passion for the travel and tourism industry
  • The ability to communicate and work well with others
  • The ability to think strategically
  • Strong literacy and numeracy skills
  • An aptitude for management and leadership


If you need help preparing for study, contact us about your options.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication

STARTING DATES, COURSE FEES AND LOCATIONS

From mountains to oceans, from cities to country towns, international students can choose from a range of courses offered at multiple campus locations across the state. Experience our vibrant spaces such as libraries, cafes and gyms as well as places you can network and socialise.

Learn more about TAFE NSW study locations

LocationsStarting DatesCourse Fees
Wollongong Feb A$14,500
LocationsStarting DatesCourse Fees
Wollongong Feb A$14,500

ADDITIONAL COSTS

Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from A$300 - $1,000 per course.

CAMPUS FACILITIES AND SUPPORT

TAFE NSW offers you a range of on campus study environments you will have access to industry specific computer rooms, study and presentation areas as well as general student facilities to enhance your learning and student experience.

Student facilities, amenities and support services include:

  • TAFE NSW Disability Support Service
  • TAFE NSW Language, Literacy and Numeracy (LLN) support
  • TAFE NSW Careers, Counselling and Pathways Service
  • Smarthinking - online access to a tutor


COURSE STRUCTURE AND UNITS

To receive this course students must complete all core units and a range of Additional units. 

Note: Additional units may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit at that location. TAFE NSW does not guarantee that speciality units listed will be offered at each location and semester. You will receive your timetable from the teaching section on commencement and speciality units offered will be provided at that time.

  • Packaging Rules
  • 27 units must be completed: 17 core units, 10 elective units, consisting of:
  • 6 units from Group A, 4 units from Group A, Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
  • Core Units
  • BSBDIV501 Manage diversity in the workplace
  • BSBMGT617 Develop and implement a business plan
  • BSBRSK501 Manage risk
  • BSBWRT401 Write complex documents
  • SITTIND001 Source and use information on the tourism and travel industry
  • SITTPPD008 Develop tourism products
  • SITXCCS007 Enhance customer service experiences
  • SITXCCS008 Develop and manage quality customer service practices
  • SITXFIN002 Interpret financial information
  • SITXFIN003 Manage finances within a budget
  • SITXFIN004 Prepare and monitor budgets
  • SITXGLC001 Research and comply with regulatory requirements
  • SITXHRM003 Lead and manage people
  • SITXMGT001 Monitor work operations
  • SITXMGT002 Establish and conduct business relationships
  • SITXMPR007 Develop and implement marketing strategies
  • SITXWHS004 Establish and maintain a work health and safety system
  • Group A - Tourism and Travel Coordination
  • SITTTOP003 Allocate tour or activity resources
  • SITTTSL002 Access and interpret product information
  • SITTTSL003 Provide advice on international destinations
  • SITTTSL004 Provide advice on Australian destinations
  • SITTTSL005 Sell tourism products and services
  • SITTTSL006 Prepare quotations
  • SITTTSL007 Process reservations
  • SITTTSL008 Book supplier products and services
  • SITTTSL009 Process travel-related documentation
  • SITTTSL010 Use a computerised reservations or operations system
  • SITTTSL011 Source airfares for domestic flights
  • SITTTSL012 Construct normal international airfares
  • SITTTSL013 Construct promotional international airfares
  • SITTTSL014 Construct advanced international airfares
  • SITTTSL015 Administer billing and settlement plan
  • SITTTSL016 Provide specialist advice on cruises
  • SITTTSL017 Maintain product inventories
  • SITXCCS002 Provide visitor information
  • Tourism Delivery
  • SITTGDE004 Lead tour groups
  • SITTGDE005 Prepare and present tour commentaries or activities
  • SITTGDE006 Develop and maintain the general and regional knowledge required by guides
  • SITTGDE007 Research and share information on Australian Indigenous cultures
  • SITTGDE008 Prepare specialised interpretive content on flora, fauna and landscape
  • SITTGDE009 Prepare specialised interpretive content on marine environments
  • SITTGDE010 Prepare specialised interpretive content on cultural and heritage environments
  • SITTGDE011 Coordinate and operate tours
  • SITTTOP001 Load touring equipment and supplies
  • SITTTOP002 Provide outdoor catering
  • SITTTOP004 Set up and operate a camp site
  • SITTTOP005 Operate tours in a remote area
  • TLIC1051 Operate commercial vehicle
  • TLIC2025 Operate four wheel drive vehicle
  • TLIC3042 Operate coach/bus
  • Group B - Administration
  • SITXMGT003 Manage projects
  • Crisis Management
  • SITXCRI002 Manage a business continuity crisis
  • E-Business
  • BSBEBU501 Investigate and design e-business solutions
  • BSBEBU502 Implement e-business solution
  • SITXEBS002 Develop, implement and monitor the use of social media in a business
  • SITXEBS003 Build and launch a small business website
  • Environmental Sustainability
  • BSBSUS501 Develop workplace policy and procedures for sustainability
  • Finance
  • SITXFIN005 Manage physical assets
  • SITXFIN006 Manage revenue
  • First Aid
  • HLTAID003 Provide first aid
  • HLTAID005 Provide first aid in remote situations
  • Food Safety
  • SITXFSA001 Use hygienic practices for food safety
  • Human Resource Management
  • BSBHRM604 Manage employee relations
  • SITXHRM004 Recruit, select and induct staff
  • SITXHRM005 Manage volunteers
  • SITXHRM006 Monitor staff performance
  • Marketing and Public Relations
  • BSBMKG510 Plan e-marketing communications
  • BSBPUB402 Develop public relations campaigns
  • SITXMPR006 Obtain and manage sponsorship
  • SITXMPR008 Prepare and present proposals
  • Planning and Product Development
  • SITTPPD005 Develop host community awareness of tourism
  • SITTPPD006 Assess tourism opportunities for local communities
  • SITTPPD007 Research and analyse tourism data
  • SITTPPD009 Develop environmentally sustainable tourism operations
  • SITTPPD010 Develop culturally appropriate tourism operations
  • SITTPPD011 Develop and implement local or regional tourism plan
  • Work Health and Safety
  • SITXWHS002 Identify hazards, assess and control safety risks

KEEP LEARNING WITH TAFE NSW

From certificates to diplomas, degrees to study packages, you can take your study further with us.

STUDY PATHWAYS

Whatever your career ambitions, we will help you get there with a range of courses to develop your skills, build your knowledge and prepare you for work.

TAFE NSW is here to create exceptional learner experiences and provide quality, personalised services to make sure you achieve your goals.

Explore your study options across a range of disciplines and talk to your TAFE NSW Education Agent or contact us.

STUDY PACKAGES

Plan your study around your life with a TAFE NSW study package. Our study packages allow for multiple courses to be packaged together that can lead you to a TAFE NSW or an Australian University Bachelor Degree with credits. This gives you a one stop shop by completing your applications for the whole package through TAFE NSW allowing you to apply for one student Visa for the full duration of the package.


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