Digital Careers -Trainees page - banner

Digital Careers - Trainees - content

Digital Careers Trainees Program – launching ICT careers

TAFE NSW is looking for up to five (5) new trainees to work with Service Desk and Field Support teams, located across five TAFE NSW regions and one (1) trainee to work in the area of Security Operations.

This 2-year new entrant traineeship will provide you with invaluable hands-on work and supervised training by a qualified ICT staff member, as well as formal training in an accredited Certificate IV qualification.

The locations for the 5 Service Desk and Field Support trainee positions, commencing 17 January 2022, are:

  • Port Macquarie (1)
  • Wagga Wagga or Albury (1) Orange or Dubbo (1)
  • Strathfield (1)
  • Ultimo (1)

There is one (1) Security Operations traineeship position available with the option of being based in any of the following areas:

  • Ourimbah
  • Randwick
  • Tamworth
  • Ultimo
  • Wollongbar

All traineeship positions will comply with the regulatory requirements of the NSW Department of Industry. Trainees will require a training contract signed by TAFE NSW and the trainee and approved by Training Services NSW. One of the trainee roles is a targeted Aboriginal position and one is a targeted Disability position.

For more details regarding traineeships, refer to the Australian Apprenticeships and Traineeships website.

Digital Careers - Trainees - accordion 1

We are looking for candidates who:

  1. Are passionate about ICT and are able to embrace a rapidly developing technology environment
  2. Want choice and opportunity in their career
  3. Are keen to learn and develop
  4. Are enthusiastic to share their knowledge and experience with others
  5. Are inspired by the public sector values of integrity, trust, service and accountability

The capabilities for the ICT Digital Careers trainee role you are applying for is described in the role description.

To qualify for the Digital Careers Trainee Program you must:

  • A Certificate III in Information Technology or equivalent.
  • Be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport who has been resident in Australia for at least six months, or hold one of the visa sub classes outlined in the VET Visa Information document.
  • Be able to satisfactorily complete a Working with Children Check, and Criminal History Check.

Selection process

Step 1 – Submit job application via ‘I work for NSW

Your job application follows the standard application process for NSW Government positions and is entirely online. You will be required to provide important information about your experience, interest and general application criteria, including educational and work-related experience. Your resume must also detail two (2) referees who will be able to provide information about your past work experience, skills, character and general conduct. Technical difficulties? Contact the I work for NSW support team at or 1800 562 679.

Step 2 – Merit based selection*

You will be asked to attend a virtual Microsoft Teams meeting identified for the specific position listed in the table to undertake an interview consisting of a structured set of questions designed to demonstrate your capabilities and past experience.

Step 3 – Offer of Employment

If you are successful at the selection phase, we will contact the referees listed in your application. If your referee reports are satisfactory, we will then make you an offer.

Your offer will be subject to satisfactory pre-employment checks, i.e.; citizenship, visa, qualification, working with children and criminal history – and then your exciting ICT career with TAFE NSW begins!

* Reasonable adjustments will be made if required throughout the selection process and in your role. 

If you meet the above requirements and would like to proceed:

Digital Careers - Trainees - accordion 2 - faq


The Digital Careers Program is focused on Information Communication and Technology roles within TAFE NSW. It provides an opportunity for entry-level traineeships. The 2-year program provides employment opportunities in both metropolitan and regional areas in a supportive environment with a personal mentor and coaches.

As a full time trainee, your terms and conditions of employment will be covered by the Miscellaneous Award 2020 under a training contract working 35 hours per week. Importantly, you will have every opportunity to learn the skills and knowledge relevant to your ICT traineeship and be paid for time spent attending related training or assessments.

To find out more please contact our recruitment team at

Only Australian citizens, permanent residents of Australia, New Zealand citizens with a current New Zealand passport who have been residing in Australia for at least six months or hold a current visa that allows them to work full-time in Australia until at least January 2024 at the time of the application are eligible to apply.

Recognition from the Australian Government Department of Education and Training or the appropriate State or Territory Overseas Qualifications Unit is required as evidence of eligibility for the Digital Careers program.

Because we understand that recent school leavers may have limited (if any) work experience, this is not an essential requirement for this program. You will, however, need to demonstrate that you are able to meet all the relevant focus capabilities (see Role Descriptions). You can include any volunteer or project experience you may have gained during your studies (at school, with a VET provider or at a higher education institution), as these can demonstrate your skills and experience. You should also include any part-time or casual work, especially where it relates to ICT or customer service experience.

You will be able to request a reasonable adjustment throughout each step of the recruitment process. If you require a reasonable adjustment, please contact

No. The Digital Careers Program is a full-time 2-year program.

There are up to six (6) new worker trainees positions to work with our Service Desk and Field Support or Security teams, which are located across the following locations:

Field Support/Help Desk

  • Port Macquarie
  • Strathfield
  • Tighes Hill
  • Wagga Wagga
  • Wollongong West

Security Operations

  • Ourimbah
  • Randwick
  • Tamworth
  • Ultimo
  • Wollongbar

Visit the TAFE NSW website to access our most recent annual report, information about our history, corporate governance, policies and procedures and our enterprise agreements.

Once your application is submitted, you will receive an acknowledgement email. You will also be contacted after the initial screening process is complete (approximately 2-3 weeks after applications close) and, if successful, invited to participate in the next selection phase. If you are unsuccessful at any phase, we will let you know as soon as possible.

Final offers will be made at the end of November 2021. Regularly check the email address you provided us, as that is how we will communicate with you.

Please refer to the ‘Frequently Asked questions’ page of ‘I work for NSW’.

If you do not find a resolution, contact the ‘I work for NSW’ support team on or 1800 562 679.

Submit your enquiry by emailing and we will respond within three business days.