National code: SHB50216

Diploma of Salon Management

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Overview About this course

Step into your power as a qualified salon manager and learn what it takes to lead the day-to-day operations of a salon business. Learn to truly understand customer needs, deliver exceptional customer service and promote a safe, professional and vibrant culture as a business manager or owner.

Outcomes What You'll Gain

Learning Outcomes

Through a mixture of theory and practical course work, learn to:

  • Manage staff performance, hiring, training and dismissals

  • Complete stocktake and ordering of products

  • Develop strong stakeholder relationships

  • Action marketing and promotion activities

  • Apply safe work practices

Course Outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • Capability to perform human resource functions such as recruitment, induction and process review

  • Experience to advertise and market your business’ services

  • Skills to maintain record keeping of stock levels

  • Provide excellent customer service

  • Skills and confidence to start and manage your own business

  • Strong pathways to continue your studies and enhance your career opportunities

Suitability Is This Course Right For You?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Some time scheduled to undertake a Language, Literacy and Numeracy (LLN) test on orientation day so we can assess the need for any additional support in your individual learning plan

  • Confidence to work with people during difficult situations and circumstances

  • Strong organisational skills and are able to multi-task and respond well to rapid change

  • Good computer skills

  • Access and ability to use office equipment such as a PC, Microsoft Office software, online meeting applications and reliable internet

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future Career and Study Options

Career pathways

Our graduates go onto roles like: Hairdressing or barber shop salon owner/manager, Beauty therapy salon owner/manager, Nail salon owner/manager, Day spa owner/manager and Make-up freelancer

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 0 Courses

Begin here to gain experience and confidence in this study area.

The Diploma of Salon Management does not have any pre-requisite courses.

Further study 0 Courses

Advance your skills to take your career to the next level

The Diploma of Salon Management does not have any post-graduate courses.

Related study 0 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

The Diploma of Salon Management does not have any related courses.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Diploma of Salon Management qualification, you’ll need to successfully complete 10 Units of competency, including 7 core and 3 speciality units.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Lead teams in a personal services environment SHBXPSM001

  • Manage treatment services and sales delivery SHBXPSM002

  • Provide a safe work environment SHBXWHS002

  • Promote a personal services business SHBXPSM003

TAFE NSW Services Facilities and Support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Smarthinking - online access to a tutor

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery Options Find a Location to Enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.