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Offering Info

Certificate III in Community Services

  • National Course Code: CHC32015
  • TAFE NSW code: CHC32015-01V02-21OTE-083

Location – TAFE Digital (Traineeship)

Attendance

Self paced

Delivery

Online

Course Start Date

01 Jul 2021

Study Commitment

24 Hours per week

Duration

1 Year

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is fully government-subsidised under JobTrainer

Course Details

The nationally recognised Certificate III in Community Services prepares you for your career as a community services worker. You will build a strong foundation of skills and learn about the industry, while exploring different sectors to find the right community services career for you.

LEARN NEW SKILLS

Through a mix of theory and practical course work, learn to:

  • Provide individualised support
  • Work with a diverse range of people
  • Respond to client needs
  • Form caring and supportive relationships with people accessing services
  • Manage conflict and respond to concerning behaviours

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

  • Communicating with clients
  • Collaboration skills

ACHIEVE YOUR GOALS

Completing this course provides you with:

  • A nationally accredited qualification at Certificate III level
  • A strong pathway to continue your study and enhance your career opportunities

Career opportunities:

  • Community services support worker
  • Community services worker

GROW YOUR CAREER

Take your career further with the:

  • Certificate IV in Community Services
  • Certificate IV in Alcohol and Other Drugs
  • Certificate IV in Mental Health
  • Certificate IV in Ageing Support
  • Certificate IV in Disability
  • Diploma of Community Services
  • Diploma of Alcohol and Other Drugs
  • Diploma of Mental Health

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

ENTRY REQUIREMENTS

There are no entry requirements for this qualification. You can enrol today.

Traineeship
TAFE NSW also offers the Certificate III in Community Services as a traineeship. To be eligible to enrol in the course as a trainee you must:

  • Be employed in the community services industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.

COURSE SUCCESS REQUIREMENTS

During your study, you will need to meet specific requirements to complete your course work.

You need to meet the following requirements to be able to undertake work placement. Your teacher will let you know when you need to provide evidence of:

  • A Working with Children Check (WWCC)
  • A National Police Check

WORK EXPERIENCE

Work experience provides you with exposure to situations and circumstances that cannot be replicated in a learning or simulated environment.

We strongly recommend you undertake work experience with a suitable industry employer.

IS THIS COURSE RIGHT FOR YOU?

To be prepared for this course, we recommend that you have:

  • Good interpersonal skills
  • An enjoyment of working with people
  • Empathy, patience, and the capacity to empower others
  • The ability to work with people in difficult situations and circumstances

If you need help preparing for study, contact us about your options.

ADDITIONAL REQUIREMENTS

With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To be enrolled in this course, you need to be able to provide evidence that you are:

  • a trainee (you will work in industry and study at the same time)
  • employed
  • signed up with an Apprentice Network Provider and have a Training Plan Proposal
  • seeking to gain skills and knowledge to become a qualified community services worker after successful completion

To successfully complete this course, you will need:

  • a computer or regular access to a computer.
  • reliable Internet and email access
  • access to an appropriate workplace
  • a valid Working with Children Check for work within NSW (or equivalent)

Work Placement is a requirement of this course. You will need to complete:

  • a minimum of 20 hours volunteer work within a community service that provides a structured volunteer program
  • in addition, you are required to complete a range of assessment tasks in the workplace throughout the course and it is estimated that this could take up to 80 hours.

Work placement and the demonstration of practical skills are requirements of this course. Due to the impacts of COVID 19 and the disruption to service provision in the Early Childhood, Aged Care, Health and Community Services Sectors, there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe.

STUDY COMMITMENT

This is an online course. You will need to complete approximately 20 hours of online study, each week, for your enrolment duration of 1 year.
You can increase the hours of online study per week to complete the course sooner.

You can also expect to complete approximately 5 hours of additional study each week outside of online study hours, including independent study, research, practice and assessment preparation.


IS THIS COURSE RIGHT FOR YOU?

This course offering is designed for people who:

  • are registered as a trainee in community services with an ANP (Apprenticeship Network Provider).

Ideally you will have:

  • good levels of literacy and the ability to work independently with minimal supervision. These skills could have been gained from work, study or life experience.
  • good digital skills including the ability to navigate competently online using websites and email
  • skills in Microsoft Word (or equivalent) and an understanding of how to download and upload documents, and open and save files on a computer
  • good organisational and time management skills to take responsibility for following your training plan and managing your study schedule

SERVICES AND STUDY SUPPORT

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

The way you learn may change during your enrolment to ensure the best learning experience or to keep you safe as COVID-19 restrictions change, and some of our face to face classes may change to online or virtual classroom learning. Also, to ensure that we keep you safe while studying, we may modify our face to face classes to meet physical distancing requirements and increased cleaning on campus. If work placement and the demonstration of practical skills are requirements of your course, there may be a modification or delay in the planned timeframe due to COVID-19 impacts. Be assured, we'll keep you informed every step of the way.

An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments.

This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-information

Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details. (only if available as a trainee)

Core Units
Number Title
CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment
Elective Units
Number Title
BSBINM301 Organise workplace information
BSBWOR301 Organise personal work priorities and development
CHCADV001 Facilitate the interests and rights of clients
CHCCOM001 Provide first point of contact
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCPRT001 Identify and respond to children and young people at risk
CHCVOL001 Be an effective volunteer

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

OTEN (Open Training Education Network)
51 Wentworth Rd, Strathfield
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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