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National code: SIT10222

Certificate I in Hospitality

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Overview About this course

Enter the bustling world of cafes, kitchens and restaurants with this exciting course. Learn to use kitchen equipment, take and fill customers' orders and build your confidence in the hospitality industry.

Outcomes What you'll gain

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Prepare and package food

  • Prepare and serve non-alcoholic beverages

  • Use kitchen equipment and clean premises

  • Provide great customer service

  • Work effectively with others

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • A nationally recognised qualification at Certificate I level

  • The skills to work in several entry-level hospitality roles in cafes and restaurants

  • A strong pathway to continue your study and enhance your career opportunities

Suitability Is this course right for you?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • The ability to work as part of a team

  • Great communication skills

  • Enjoyment working with people

  • A helpful manner

  • A strong work ethic

  • Access to a computer and the internet

  • The ability to purchase a hospitality uniform (for example, dress pants, knee length skirt or long sleeve button up shirt) and enclosed shoes with non-slip soles

  • TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.

  • This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future career and study options

Career pathways

Our graduates go onto roles like: kitchen steward, kitchen useful, bar useful, glass runner, food runner and housekeeping assistant.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 0 Courses

Begin here to gain experience and confidence in this study area.

The Certificate I in Hospitality does not have any pre-requisite courses.

Further study 6 Courses

Advance your skills to take your career to the next level

Related study 0 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

The Certificate I in Hospitality does not have any related courses.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate I in Hospitality qualification, you’ll need to successfully complete 3 units of competency, including 3 core and 0 speciality units.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Provide customer information and assistance SITXCCS009

  • Participate in safe work practices SITXWHS005

  • Work effectively with others BSBTWK201

TAFE NSW services Facilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Smarthinking - online access to a tutor

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery options Find a location to enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.