Class details
Schedule Pace and number of hours.
Full Time
Delivery Method of course delivery.
Combination
Duration
Course duration Total time required to complete a course.
12 months
Start date First day of attendance online or on campus.
Next intake
End date Final day of attendance online or on campus.
—
Time Commitment
Class time Dedicated hours required each week in either online or on campus classes.
18 hours
Additional study time The minimum recommended hours you will need to commit to your studies outside of class hours. This may include private study, work placements and research.
4 hours
Fee details
Subsidised Fee This is the subsidised fee for NSW residents that are eligible for any subsidies, this may not include additional materials or uniforms needed for this course.
$4,230
This course may be fee free, or available at a reduced cost.
This course is approved for a Commonwealth VET Student Loan (VSL).
Proposed timetable What time classes run
This course is currently scheduled on Monday, Tuesday and Thursday with day classes. This timetable may change and will be confirmed by your teacher.
Additional information Other things to know
Assessments
Assessments give you the opportunity to demonstrate what you have learnt and to identify the knowledge or skills that may need further development.
-
Knowledge assessments: short answer, extended response, research tasks, multiple-choice questions, assignments, closed book exams
-
Skills assessments: projects, case studies
-
Practical skills assessments: demonstrations under observation
-
Simulated workplace projects: scenario-based problem solving
-
Submission of a logbook
Work placement
Work placement provides you with opportunities to respond to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.
-
Complete a total of 36 complete service periods in an operational hospitality environment on your TAFE NSW campus
Depending upon your campus’s capacity to facilitate all 36 service periods, you may need to complete remaining service periods through:
-
Returning to complete service periods on campus (extending the duration of the course) or
-
Paid employment (such as trainees, or students who have part-time employment within the industry) or
-
Unpaid work experience
Materials needed
To complete this course, the following materials are required:
-
There are no materials needed for this qualification.
Additional entry requirements
To make sure this delivery option is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.
-
There are no additional requirements for this qualification.
Units Units taught in this course
Courses are made up of a combination of both core and specialty units. In the Diploma of Hospitality Management qualification, you’ll need to successfully complete 28 units of competency, including 11 core and 17 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Enhance customer service experiences SITXCCS015
Develop and manage quality customer service practices SITXCCS016
Manage conflict SITXCOM010
Manage finances within a budget SITXFIN009
Course delivery Combination study
Learn through a combination of classroom based, online and/or workplace activity. For example, you may participate in scheduled classroom activity, have an element of self-directed learning with online content, and/or receive supervised training while on the job, doing work experience, or on placement.
Classroom activity will be scheduled, but online learning can provide more flexibility. Teacher support will be provided for all study. Access to a computer with an internet connection is required.
Wollongbar
TAFE NSW Wollongbar is located between Lismore and Ballina in northern New South Wales, in a region known for its rich farmlands, producinge a variety of sub-tropical fruit crops. Featuring a state-of-the-art education and training facility, TAFE NSW Wollongbar is committed to educating, enriching and empowering students to meet the needs and expectations of an ever-changing local community.
Campus address
61 Sneaths Rd, Wollongbar NSW 2477
Parking on campus grounds is available.
Refer to your local bus timetables, visit transportnsw.info
Facilities
TAFE NSW campuses work closely with the community and industry to ensure you have access to the industry standard technologies, equipment and facilities.
-
Automotive panel-beating workshop with spray-painting booth
-
Construction and building staging area
-
Cookery training kitchen and outdoor training kitchen with pizza oven and barbeque
-
Design and fashion studios
-
Flexible learning space capable of hosting up to 400
-
Fully equipped automotive workshop for servicing motorcycles, light and heavy vehicles
-
Fully functioning training laboratory
-
Hair, beauty and massage training academy
-
Horticulture training facilities, that includes:
-
Glasshouse
-
Greenhouse
-
Golf course and putting green
-
Farm
-
Laboratory
-
Nursery
-
Tennis court
-
Mobile kitchen hospitality vanPlumbing sandpit and workshop area
-
Simulated aircraft cabin crew training facilities
-
Simulated aircraft ground crew training facilities
-
Simulated airport security training facilities
-
Student-run training cafe
Student support
We're here for you. Get help and assistance with nearly every aspect of your study life - from study support and student resources, to counselling, guidance, and help finding jobs or accommodation.
- Mon 9 AM - 5 PM
- Tue 9 AM - 5 PM
- Wed 9 AM - 5 PM
- Thu 9 AM - 5 PM
- Fri 9 AM - 5 PM
- Sat Closed
- Sun Closed
- Student Services Phone: 131 601
- Counselling and careers Phone: 131 601 Email: CounsellingandCareerDevelopmentSupport@tafensw.edu.au
- Disability services Phone: 131 601 Email: DisabilityandAccessStudentSupport@tafensw.edu.au