Gain invaluable business operations skills and knowledge to support the smooth-running and success of a range of organisations across various industries as an office manager, office administrator and more.
Through a mixture of theory and practical course work, learn to:
Produce complex business documents
Coordinate business operational plans
Manage risk in an organisation
Using the Microsoft Office suite and other popular software packages
Conduct and present research to inform successful business decisions
Gain practical experience and develop specialist skills that give you an advantage in the job market.
Exposure to realistic business operations environments
Confidence handling and producing real-life business documents
Experience using business technology like Microsoft Teams and Microsoft Office suite
This course requires evidence of previous experience or study before you can enrol
This course is offered as a traineeship. Enquire today to check the eligibility requirements.
There are no entry requirements for this qualification. You can enrol now.
To be eligible to enrol as a trainee you must:
Be employed in the business industry as this course is delivered in the workplace
Have a signed traineeship contract
To be prepared for this course, we recommend that you have:
Completed your Higher School Certificate or equivalent level of study OR
Completed a Certificate III in Business OR
Approximately 2 years' relevant work experience in the industry
Confidence in creating and managing multiple files across the Microsoft Office suite, such as combining information using Excel spreadsheets and Word documents
Time management and organisational skills
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like:
Office Managers organise and control the functions and resources of offices such as administrative systems and office personnel.
Other jobs include: Small business supervisor, Warehouse supervisor and Office administrator
Take your study further with other courses offered at TAFE NSW:
Begin here to gain experience and confidence in this study area.
Advance your skills to take your career to the next level
Strengthen your expertise and gain specialist skills to expand your employability.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Certificate IV in Business (Operations) qualification, you’ll need to successfully complete 12 units of competency, including 6 core and 6 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.