About - Policies - Fees

POLICIES AND PROCEDURES: FEES

Type: Policy
PD Number: PD03
Status: TAFE POLICY

1. Objectives – Policy statement

1.1

This policy outlines the additional costs that learners may be charged over and above the course fee.

2. Audience and applicability

This policy applies to TAFE NSW Regions with respect to additional costs to learners for materials, resources, equipment and services used by them in undertaking training and in the course of their study.

The following principles set the parameters for levying additional costs to learners:

  • additional charges may be requested of any learner for materials, resources, equipment and services that will be directly used by them in the course of their studies
  • essential items that become the property of the learner
  • the level of the additional costs are directly related to cost recovery of the requirements of the course for materials, resources, equipment and services used by the learner
  • learners are fully informed of the additional costs and alternatives available to those with difficulties paying through course information brochures, the TAFE NSW Region’s website, course orientation sessions and via online enrolment services
  • no monies collected to provide learners with materials, resources, equipment and services are diverted for other use
  • this policy is underpinned by the general principle that no learner should face embarrassment by inability to pay

3. Context

3.1

The policy has been developed in the context of the additional costs to learners, over and above the course fee, that are levied on learners when they enrol in TAFE NSW.

3.2

This policy has been reviewed in the context of the NSW Government Smart and Skilled Reform with implementation and effect from 1 January 2015.

3.3

The legislative requirements of the Higher Education Support Act (HESA) 2003 and the requirements within the TAFE NSW VET FEE-HELP policies and procedures

3.4 Document history and details

 

Implementation date

19/01/2006

Web publication date

24/01/2006

Reference Number

PD/2006/0314/V02

Approval date

19/01/2006

Approving officer

Managing Director TAFE NSW

Superseded documents

Course Related Charges Policy

Document history

N/A

Main changes since previous version

Reference to Smart & Skilled and VET Fee Help

Policy contact

TAFE Operations & Institute Services

NSW TAFE Commission reference numbers N/A

SCIS Number

N/A

Publication data

Publicly-available Yes
Storage location wwwpolicies: central
Primary location TAFE | Student administration | Fees
Leading and Managing
the School categories
none
Subject keywords TAFE, course related charges, students, enrolment, payment, resources, equipment, services

4. Responsibilities and delegations

4.1

Regional General Managers have responsibility for determining the additional costs for courses delivered by their Institute.

5. Monitoring, evaluation and reporting requirements

5.1

TAFE NSW Regions will monitor and evaluate the implementation of this policy and report as required.

5.2

TAFE NSW Student Services will review the policy annually to ensure compliance with the annual update to Smart and Skilled Operating Guidelines and Fees Administration policy

5.3

TAFE NSW STudent Services will monitor and review related procedures to ensure compliance with this policy

6. Contact

TAFE NSW Learner inquiries regarding this policy should be directed to the Administration Office at the learner’s college of enrolment

TAFE NSW Region inquiries regarding the implementation of this policy or its associated procedures should be directed to TAFE NSW Operations & Regional Support, TAFE NSW Student Services.

Last modified: 2017-11-07 15:45:46

Type: Policy
PD Number: WDFSG17201
Status: TAFE WRITTEN DIRECTION

Summary 
This Policy identifies TAFE NSW students’ obligations for payment of the Student Fee, Concession Fee and, where applicable, Additional Costs determined by their enrolment conditions, other charges which may apply during their training, and the relevant refund conditions on fees, costs and charges.

Document Type
Policy

File Link
Student Fees and Refund Policy – TAFE NSW

Replaces Document
NSW Government Subsidised Training – Fee and Refund Policy

Other Written Directions 
Student Fees and Refund Procedure (under development)

Supporting Business  Tools
 Student Administration Moodle

WD Contact 
Policy Operations and Support Officer E: Bernadette.Colling@tafensw.edu.au

Group 
Corporate Services

Applies to
All students, excluding TAFE NSW students who are covered by the VET Student Loan Tuition legislation or the Higher Education Student Loan legislation; and those covered by Contracted Training.

Last modified: 2018-04-05 13:53:03

Type: Policy
PD Number: PD20090397/V04
Status: TAFE POLICY

Print copy

The VET FEE-HELP program has been replaced by the VET Student Loans scheme on the 1 January 2017.  Existing eligible VET FEE-HELP students will be grandfathered under this policy until the 31 December 2018. New students from 1 January 2017 should refer to the VET Student Loans Policy TAFE NSW.

1. Objectives – Policy Statement

1.1

Students who meet the eligibility criteria and are enrolled in a VET FEE-HELP eligible qualification are able to apply for a Commonwealth VET FEE-HELP loan to cover all or part of the cost of their course fees.  Eligible courses are Diploma, Advanced Diploma, Graduate Certificate or Graduate Diploma on the scope of the TAFE Commission RTO.  

1.2

This policy outlines how TAFE NSW will manage VET FEE-HELP in accordance with the requirements of the Higher Education Support Act 2003 and associated VET Guidelines.

1.3

The Higher Education Support Act 2003 outlines requirements for approved providers offering VET FEE-HELP. These relate to providers ensuring that students have access to:

  • Procedures for fair treatment
  • Student Review procedures
  • Student Grievance procedures for academic matters
  • Student Grievance procedures for non-academic matters
  • VET FEE-HELP Tuition Fee Refund Policy
  • Tuition Assurance provisions.

1.4

Other Commonwealth legislative requirements, such as those relating to the Privacy Act 1988, call for TAFE NSW to have specific procedures in place for VET FEE-HELP in relation to the management of records and providing student access to personal information.

1.5

TAFE NSW meets the HESA obligations to treat all students fairly through its general student policies, including policies in regard to student selection, assessment and grievance.

2. Audience and Applicability

2.1 To be eligible for VET FEE-HELP, a student must:

2.1.1

meet the citizenship requirements, that is

  • hold Australian citizenship, or
  • hold a permanent humanitarian visa and be resident in Australia for the duration of the unit of study in which they are seeking VET FEE-HELP assistance or
  • be a New Zealand citizen on a Special Category Visa (SCV subclass 444) and meet the following residency requirements:
    • arrived in Australia at least 10 years ago as a dependent child (ie under 18 and did not have a spouse or de-facto partner) and
    • been ordinarily resident in Australia for the previous 10 years (ie they have been here for the last 10 years including resident for eight of the last 10 years) and
    • lived in Australia for at least 18 months of the last two years at the time of application for the loan.
2.1.2

be a full fee-paying student or, from 1 July 2014, be a NSW Government subsidised student enrolled on or before the census date in an eligible unit of study through an approved VET provider and remain enrolled in the unit at the end of the census date.

2.1.3

have not exceeded their Commonwealth FEE-HELP limit (which includes FEE-HELP loans for higher education courses).

  • Meet the Tax File Number (TFN) requirements for managing their loan
  • Completed, signed and submitted a valid Request for VET FEE-HELP Assistance Form on, or before, the relevant Census Date.
2.1.4

Be actively participating in their course of study.

  • TAFE NSW may cancel the enrolment of students who are not engaging in their studies and progressing through the course.

2.2 An Eligible VET FEE-HELP Course of Study:

2.2.1

Includes:

  • All offerings at Graduate Certificate and Graduate Diploma level, as well as Diploma and Advanced Diploma courses offered to full fee-paying students.
  • From 1 July 2014, NSW Government subsidised training places in Diploma and Advanced Diploma courses.
2.2.2

This policy does not apply to holders of temporary visas, other permanent visas or international students.

3.Context

3.1

Legislative requirements met by this policy: Higher Education Support Act 2003 VET Guidelines 2015 Technical and Further Education Commission Act 1990 Vocational Education and Training Act 2005 Standards for Registered Training Organisations (RTOs) 2015 Australian Migration Act 1958 Privacy Act 1988 Privacy and Personal Information Protection Act 1998 (NSW) Government Information (Public Access) Act (GIPA)

3.2 Document History and Details

Implementation date – June, 2014 Web publication date – 22/01/2018 Reference Number – PD/2009/0397/V04 – updated 22/01/2018 Reference Number – PD/2009/0397/V03 Superseded documents – PD/2009/0397/V02 Document history – updated 19/09/2016

4. Responsibilities and Delegations

4.1

TAFE NSW-Western Sydney Institute will manage and administer VET FEE-HELP requirements on behalf of TAFE NSW, under delegation from the Managing Director.

4.2

A Memorandum of Understanding is in place between TAFE NSW-Western Sydney Institute (the Managing Institute) and other TAFE NSW Institutes (Delivering Institutes) which sets out how VET FEE-HELP is to be managed in TAFE NSW.

4.3

Further information with regard to roles and responsibilities can be found in the VET FEE-HELP Policy Implementation Guidelines, the TAFE NSW VET FEE-HELP Tuition Fee and Refund Policy, and the TAFE NSW VET FEE-HELP Tuition Fee and Refund Guidelines.

4.4

TAFE NSW Customer Services will be responsible for managing and monitoring the TAFE NSW VET FEE-HELP Policy and Policy Implementation Guidelines and revising as the need arises.

5. Monitoring, Evaluation and Reporting Requirements

5.1

The policy will be monitored and evaluated on an annual basis.

6.Contact

Kevin Wakeford, Manager – VET Student Loans TAFE NSW Commission Phone 02 9715 8032

Last modified: 2018-01-22 13:32:01

Type: Policy
PD Number: PD20090398/V03
Status: TAFE POLICY

Print copy

The VET FEE-HELP program was replaced by the VET Student Loans scheme on the 1 January 2017. Existing eligible VET FEE-HELP students will be grandfathered under this policy until the 31 December 2018.  New students from 1 January 2017 should refer to the VET Student Loans Policy TAFE NSW.

1.Objectives – Policy statement

1.1

Full fee-paying students who meet the specified eligibility criteria and are enrolled in a VET FEE-HELP eligible qualification and, from 1 July 2014, eligible students in NSW Government subsidised training places in Diploma, Advance Diploma or selected Certificate IV courses:

  • As a full fee-paying student, must be charged the same Tuition Fee for a particular Unit of Study irrespective of whether they pay up-front or take out a loan or,
  • As a student in a NSW Government subsidised training places, must be charged according to the NSW published fees
  • Are eligible for a refund or remittance of debt if they withdraw on or before the census date for the relevant Unit of Study. The census date is set at 20 per cent of the way into the Unit of Study.
  • Are eligible for a refund or remittance of debt if they withdraw after the Census Date if they can demonstrate special circumstances.
  • May apply to the Commonwealth for the FEE-HELP balance to be re-credited in circumstances of unacceptable conduct by TAFE NSW or an agent acting on behalf of TAFE NSW. Students should go to the StudyAssist website for more information and how to apply.

1.2

TAFE NSW sets an administrative date at no earlier than 10 per cent into the Unit of Study. By the administrative date students should have either:

  • Paid their Tuition Fees up-front; or
  • Paid a proportion of their Tuition Fees up-front and indicated that they intend to apply for a VET FEE-HELP loan to cover the balance; or
  • Indicated that they intend to apply for a VET FEE-HELP loan to cover the full cost of their Unit of Study.

1.3

Students who elect to take out a VET FEE-HELP loan, must submit a Request for VET FEE-HELP Assistance Form on or before the census date. This form is available online as part of the enrolment process or in hard copy from the college. A period of at least two business days must elapse between enrolment and applying for a loan.

1.4

Students who take out a VET FEE-HELP loan incur a debt once their enrolment is confirmed after the census date for the relevant Unit of Study.

2. Audience and Applicability

2.1

All eligible students who are enrolled in a Unit of Study in a VET FEE-HELP eligible qualification (Eligibility criteria are explained in the TAFE NSW VET FEE-HELP Policy – Refer to section 2.1)

3.Context

3.1

Legislative requirements met by this policy:

3.2

The following policy documents and guidelines should be referred to in relation to this policy:

  •  TAFE NSW VET FEE-HELP Policy
  •  TAFE NSW VET FEE-HELP Policy Implementation Guidelines
  •  TAFE NSW VET FEE-HELP Tuition Fee and Refund Guidelines.

3.3 Document History and Details

Implementation date – June, 2014 Web publication date – 22/01/2018 Reference Number PD/2009/0398/V03.  Superseded documents -Reference Number – PD/2009/0398/V02 and PD/2009/0398/V01 Document history – N/A Main changes since previous version Additional policy statements in 1.1 and 2.2. Publication data Publicly-available – Yes Storage location – wwwpolicies: central Primary location – TAFE | Courses | Course offerings Alt. location (I) – TAFE | Student administration | Fees Leading and Managing the School categories – none Subject keywords – VET Tuition Fee, Fees, Refund, VET

4.Responsibilities and Delegations

4.1

TAFE NSW-VET Student Loans Unit will manage and administer VET FEE-HELP requirements on behalf of TAFE NSW, under delegation from the Managing Director.

4.2

A Memorandum of Understanding must be in place between the NSW TAFE Commission and other TAFE NSW RTO’s (Delivering RTO’s) which sets out how VET FEE-HELP is to be managed in TAFE NSW.

4.3

Further information with regard to roles and responsibilities can be found in the VET FEE-HELP Policy Implementation Guidelines, the TAFE NSW VET FEE-HELP Tuition Fee and Refund Policy, and the TAFE NSW VET FEE-HELP Tuition Fee and Refund Guidelines.

4.4

TAFE NSW Customer Services will be responsible for managing and monitoring the TAFE NSW VET FEE-HELP Policy and Policy Implementation Guidelines and revising as the need arises.

5. Monitoring, Evaluation and Reporting Requirements

5.1

The policy will be monitored and evaluated on an annual basis.

6.Contact

Kevin Wakeford, Manager – VET Student Loans TAFE NSW Commission Phone: 02 9715 8032

Last modified: 2018-01-22 14:26:45

Type: Policy
PD Number: DOC17/236643
Status: TAFE POLICY

Print copy

1. Objectives – Policy Statement

This policy outlines how TAFE NSW will manage VET Student Loans in accordance with the requirements of the VET Student Loans Act 2016 and associated legislative instruments.

2. Context

2.1 Students who meet the eligibility criteria and are enrolled in a VET Student Loans (VSL) approved qualification are able to apply to the Commonwealth for a VET Student Loan to cover all or part of the cost of their course fees, subject to the loan cap for each qualification. Eligible courses must be on the Commonwealth VET Student Loans (Courses and Loans Caps) Determination (also known as the VET Student Loans Approved Courses List), as well as the NSW TAFE Commission RTO Scope of Registration. Approved courses include Diploma, Advanced Diploma, and Graduate Certificate or Graduate Diploma level courses and can be full fee-paying (fee-for-service) or government subsidised enrolments. The loan cap for each qualification is determined by the Commonwealth and published in the VET Student Loans (Courses and Loans Caps) Determination. 2.2 The VET Student Loans Act 2016 outlines requirements for approved providers offering VET Student Loans. Accordingly, TAFE NSW ensures fair treatment for all students by having in place:

– Procedures for fair treatment, including policies with regard to student selection and assessment

– Student review procedures

– Student grievance procedures for academic matters

– Student grievance procedures for non-academic matters

– VET Student Loans Tuition Fee and Refund Policy

– Tuition assurance provisions

– Requirements for compliance for partnership and marketing operations

– Staff training for all relevant processes and procedures.

2.3 Other Commonwealth and State legislative requirements such as those relating to the Privacy Act 1988 and Government Information (Public Access) Act 2009 (NSW) (GIPA Act) require TAFE NSW to have specific procedures in place in relation to the secure management of records and providing student access to personal information.

3. Audience and Applicability

3.1 This policy applies to all students who meet the eligibility criteria for a VET Student Loan. To be eligible for a VET Student Loan, students must:

3.1.1   Meet the citizenship requirements:

– hold Australian citizenship, or

– hold a permanent humanitarian visa and usually reside in Australia, or

– be a New Zealand citizen on a Special Category Visa (SCV subclass 444) and meet the following residency requirements:

  • * arrived in Australia at least 10 years ago as a dependent child (i.e. under 18 years and did not have a spouse or de facto partner), and
  • * been ordinarily resident in Australia for the previous 10 years (i.e. have been in Australia for the last 10 years and resident for eight of the last 10 years) and lived in Australia for at least 18 months of the last two years at the time of the application for the loan.

3.1.2 Be a full fee-paying (fee-for-service) student or be a NSW Government subsidised student enrolled in an eligible qualification, and

3.1.3 Meet the academic suitability requirements to undertake a high level qualification, and

3.1.4 Meet specific loan requirements to:

– have not exceeded their Commonwealth lifetime HELP limit (which includes FEE-HELP loans for higher education qualifications)

– meet the Tax File Number (TFN) requirements to enable ongoing loan management through the Australian Tax Office (ATO)

– have a Unique Student Identifier (USI)

– have a Commonwealth Higher Education Support Number (CHESSN).

3.1.5 Have applied to the Commonwealth for a loan for the course they are enrolling into, by completing the electronic Commonwealth Assistance Form (eCAF).

3.1.6 Be actively participating and progressing through their course of study (i.e. meet the ‘genuine student’ requirement under the Act).

3.2 Eligible VET Student Loans courses are:

  • Diploma, Advanced Diploma, Graduate Certificate and Graduate Diploma qualifications that are on the Commonwealth VET Student Loans Approved Courses List and approved by the Commonwealth for delivery by TAFE NSW under the VET Student loans scheme.

3.3 Exclusions This policy does not apply to:

  • holders of temporary visas, or
  • other permanent visas, or
  • international students.

4. Related Information

4.1 Legislative requirements met by this policy:

4.2 The following policy documents and guidelines should be referred to in relation to this policy:

  • TAFE NSW VET Student Loan Tuition Fee and Refund Policy

5. Responsibilities and Delegations

5.1 The TAFE NSW VET Student Loan Unit manages these requirements on behalf of TAFE NSW, under delegation from the Managing Director. 5.2 A Memorandum of Understanding between the NSW TAFE Commission RTO and other TAFE NSW RTOs sets out how VET Student Loans are to be managed in TAFE NSW. 5.3 Further information with regard to roles and responsibilities can be found in the VET Student Loan Policy Implementation Guidelines, the TAFE NSW VET Student Loan Tuition Fee and Refund Policy, and the TAFE NSW VET Student Loan Tuition Fee and Refund Guidelines.

6. Monitoring, evaluation and reporting requirements

6.1 The policy will be monitored and evaluated on an annual basis.

7. Policy contact

Kevin Wakeford, Manager – VET Student Loans NSW TAFE Commission Phone: 02 9715 8032

8. Document History and Details

Implementation date: 1 January 2017 Web publication date: 13 March 2017 Reference number: DOC17/236643

Last modified: 2018-04-05 10:00:01

Type: Policy
PD Number: DOC17/236691/V02
Status: TAFE POLICY

Print copy

1. Objectives – Policy Statement

1.1 This policy outlines how TAFE NSW will manage fees and refunds within the context of the VET Student Loans payment option in accordance with the requirements of the VET Student Loans Act 2016 and associated legislative instruments.

2. Context

2.1 From 1 January 2017, students who meet the eligibility criteria and are enrolled in a qualification that is approved for TAFE NSW to offer VET Student Loans are able to apply to the Commonwealth for a loan up to the amount of the loan cap that applies to each course. Loan caps are determined by the Commonwealth and are published in the VET Student Loans (Courses and Loans Caps) Determination (also known as the VET Student Loans Approved Courses List). The course list is approved by the Commonwealth for TAFE NSW to offer loans is published on the TAFE NSW website.

2.2 Loan eligibility criteria are defined in the TAFE NSW VET Student Loans Policy.

2.3 Fee and loan conditions: – Eligible students may apply for a VET Student Loan to cover all or part of their course tuition fees. – Fees for full fee-paying (fee-for-service) students are determined by TAFE NSW. Students will be charged the same course fees regardless of their payment meth The Commonwealth applies a 20% loan fee for full fee paying students. – Students in a NSW Government subsidised training place are charged according to the NSW Smart and Skilled published fees schedule. There is no loan fee for NSW subsidised students. – Fees are charged by units of study spread over a minimum of three fee periods across the full course duration. A census day is set for each unit of study at no less than 20% into the duration of the unit of study. The census day is the date after which a VET Student Loan debt is incurred, for students who have taken a loan, or fee payments are not refundable. – A VET Student Loans debt forms part of a student’s accumulated HELP debt and repayments are managed through the Australian Taxation Office (ATO) once a student’s income is above the compulsory repayment threshold. – The student lifetime loan limit and the repayment threshold are set by the Commonwealth and reviewed each year. These are published on the Commonwealth StudyAssist website.

2.4 TAFE NSW charges fees in VET Student Loan courses evenly across the full course duration. Students who take out a VET Student Loan incur the debt for the unit of study if they are still enrolled on the day after the census day for the relevant unit of study.

2.5 The Commonwealth sets a cap on the loan amount they will provide for each course. If the loan cap determined by the Commonwealth is less than the course fees, the difference between the cap and the allowable loan amount (the “gap”) must be self-paid by the student on or before the census day for the unit of study.

2.6 Students who elect to take out a VET Student Loan must complete the online Electronic Commonwealth Assistance Form (eCAF). Access to this form will be made available to students indicating they wish to apply for a loan at enrolment, or before the census day of any subsequent unit of study. A period of at least two business days must elapse between enrolment and applying for a loan.

2.7 Students enrolling in a VET Student Loan eligible course will be provided with a Fee Notice no less than 14 days before the census day for each unit of study, setting out the loan amounts the student has requested, gap payments required or payments made. Students may elect to pay or part-pay at any time up to the census day for a unit of study. Fee Notices are emailed to a student’s personal email address.

2.8 Students who have elected to take a loan for a unit of study will be provided with a Commonwealth Assistance Notice (CAN) on the day after census day, setting out the loan and the loan fee, if applicable, for the unit of study. Students who find any incorrect information on their CAN should notify their college or campus immediately to request a correction. CANs are emailed to a student’s personal email address.

2.9 The Commonwealth requires students to re-engage with its online system during their study to confirm that they are a genuine student and still engaged with their study. Students must comply with requests from the Commonwealth otherwise their loan will be cancelled and they will need to pay their remaining fees in order to continue to study.

2.10 It is a condition of enrolment that students participate in their studies or provide timely advice to TAFE NSW if they no longer wish to continue their studies. TAFE NSW will, to the best of its ability contact all students who are not progressing through their studies to ascertain their intention to continue, or to withdraw from their course. If the student cannot be contacted or located, we may cancel the enrolment, with the cancellation taking full effect 28 days after processing. The loan for fees for a unit of study may be refundable after census day if the student has not participated in the study program, or meet the conditions of special circumstances. If the student wishes to resume study at a later time, the student must contact the college of enrolment and re-apply.

3. Withdrawal, refunds and remittance of debt

3.1 Students who withdraw on or before the census day for a unit of study will not incur a debt for the unit of study or are entitled to a refund of any upfront payment made against units of study for which the census day has not yet passed.

3.2 Students wishing to discontinue their studies should notify their college or campus immediately and complete the VET Student Loan Withdrawal Application available on the VET Student Loans page of the TAFE NSW website.

3.3 Students who withdraw after the census day may be eligible for a refund or remittance of debt if they can demonstrate special circumstances, such as serious illness. For more information, go to the VET Student Loans page of the TAFE NSW website or the Commonwealth StudyAssist website.

3.4 If a student’s application to have a debt recredited is not successful, they may request a review of the decision. If a review request is also unsuccessful, they may lodge an appeal to the Administrative Appeals Tribunal (AAT). For more information, go to the VET Student Loans page of the TAFE NSW website or the Commonwealth StudyAssist website.

3.5 Students may also apply to the Commonwealth for their HELP balance to be re-credited in circumstances of unacceptable conduct by a provider. More information on how to apply is published on the StudyAssist website.

3.6 The Commonwealth Department of Education is implementing interim VET Student Loan Tuition Assurance measures in 2018. Further information and a revised Statement of VET Tuition Assurance will be published when available.  If TAFE NSW ceases to deliver a course and a suitable replacement course cannot be found, TAFE NSW will remit the debt or refund any upfront payment made for any affected unit of study (units of study that have not been completed).

4. Audience and Applicability

4.1 All eligible students who are enrolled in a unit of study in a VET Student Loan approved qualification.

5. Related Information

5.1 Legislative requirements met by this policy:

5.2 The following policy documents should be referred to in relation to this policy:

6. Responsibilities and Delegations

6.1 The TAFE NSW VET Student Loan Unit manages these requirements on behalf of TAFE NSW, under delegation from the Managing Director.

6.2 A Memorandum of Understanding between the NSW TAFE Commission RTO and other TAFE NSW RTOs sets out how VET Student Loans are to be managed in TAFE NSW. 6.3 Further information with regard to roles and responsibilities can be found in the VET Student Loan Policy Implementation Guidelines, the TAFE NSW VET Student Loan Tuition Fee and Refund Policy, and the TAFE NSW VET Student Loan Tuition Fee and Refund Guidelines.

7. Monitoring, evaluation and reporting requirements

7.1 The policy will be monitored and evaluated on an annual basis.

8. Policy contact

Kevin Wakeford, Manager – VET Student Loans NSW TAFE Commission Phone: 02 9715 8032

9. Document History and Details

Implementation date –January 2017

Web publication date – 22 January 2018 Reference Number – DOC17/236691/V02

Superseded documents 

Reference Number – DOC17/236691

Document history 

24/5/17 – new point 2.10 added “It is a condition of enrolment that students participate in their studies or provide timely advice to TAFE NSW if they no longer wish to continue their studies. TAFE NSW will, to the best of its ability contact all students who are not progressing through their studies to ascertain their intention to continue, or to withdraw from their course. If the student cannot be contacted or located, we may cancel the enrolment, with the cancellation taking full effect 28 days after processing. The loan for fees for a unit of study may be refundable after census day if the student has not participated in the study program, or meet the conditions of special circumstances. If the student wishes to resume study at a later time, the student must contact the college of enrolment and re-apply”

 

Last modified: 2018-01-22 16:03:20