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New virtual TAFE NSW course delivers skills makeover for Salon Managers

TAFE NSW Wollongbar

TAFE NSW is helping the next generation of salon managers take their skills to the next level, thanks to the launch of a Diploma in Salon Management delivered by virtual classroom.

The nationally recognised course aims to develop the specialist management skills needed to start or grow a salon business in the personal services industry.  

Significant growth is predicted across all hairdressing and beauty industry areas in the next few years, with demand for beauty therapists alone expected to increase by 20% by 2024[1]. TAFE NSW is addressing this demand by preparing a pipeline of salon managers. The stress from that demand is likely to be heightened as COVID-19 restrictions progressively ease throughout NSW and the beauty and hair industry reopens..

TAFE NSW Head of Skills Team Tourism and Experience Services, Cheryl Ballinger said the course is targeted at those working in or looking to start a hair, beauty, or nail salon or barber shop.

“Until now, the Diploma of Salon Management had been available at limited campuses, by developing a virtual course students can now access the course from anywhere in NSW,” said Ms Ballinger.

“Students attend weekly virtual sessions and learn the practical tools to effectively manage day-to-day salon operations including managing staff performance, marketing their business, and making strategic business decisions.”  

April Heath was promoted to salon manager at Estetiko Skin and Laser in Newcastle last year and is one of a host of students already enrolled in the course.

She said after ten years in the beauty industry, the course is providing her with the critical skills she needs for her new role as a salon manager.

“We’ve just finished WHS management plans, and I was able to tailor the plan to my salon. The course content gave me exactly what I need to monitor my staff, and I have a much deeper understanding of what I should be communicating as a manager,” said Ms Heath.

“I’ve tried to do online courses before and struggled. I’m a hands-on learner, and the weekly virtual sessions mean I can ask questions and get the support I need while also developing a great network with the other students.”

The Diploma in Salon Management is offered part-time over nine months and is still open for enrolment.

To learn more about studying the Diploma in Salon Management at TAFE NSW, visit or 13 16 01.

​​​​​​Media contact: Kelly Lawler, TAFE NSW Communications Specialist, mobile 0408 481 864

Pictured: April Heath, current student of Diploma in Salon Management and her team at Estetiko Skin and Laser, gearing up to reopen when lockdown ends.