Urgent Updates Content

Important Updates

Coronavirus (COVID-19) Update

Updated 4:37pm 30 March 2020

Update for students about coronavirus (COVID-19)

Over the last few days, we have been introducing a range of proactive measures to limit the impact of COVID-19 and support you in continuing your study. At the same time, we are continually evaluating our approaches to ensure your safety and wellbeing. 

With these considerations in mind, TAFE NSW is pausing all training and educational delivery starting Monday 30 March.

What you need to know about the temporary pause

During the temporary pause, our teaching teams will be working to get everything ready for classes to recommence on 27 April. 

There will be some exceptions to the pause. TAFE Digital courses and practical delivery of training for critical skills areas, such as aged care and enrolled nursing, for students that are due to complete before the end of term 1 will continue.

If this applies to you, your teacher will work directly with you to ensure you can complete your assessments, graduate and use your skills to support the community.

From 27 April, TAFE NSW will re-commence delivery to students through connected and blended delivery. This may include face to face delivery where necessary and where adequate social distancing measures can be implemented.

Teachers will discuss arrangements directly with their students over the next few weeks.

Campuses are open

Our campuses will remain open and we will continue to provide the following support:

  • Childcare centres
  • Counselling
  • Disability services
  • Aboriginal support
  • International support
  • Student associations

Libraries will be closed to the general public. However, our library services will continue to be available to support students through the use of technology, including:

  1. Access to online resources and postal services where required
  2. Real time chat and support to students through virtual meetings, online chat and Telephone help-desk support for students during business hours.

Student support services

TAFE NSW offers free counselling services for all students. You can book a one to one personal phone or video session with a TAFE NSW Counsellor. To book a session:

  1. Visit www.tafensw.edu.au/locations.
  2. Pick your preferred TAFE NSW location.
  3. Click the ‘More about this campus’ button.
  4. Use the phone number or email listed to start a conversation with a TAFE Counsellor.

For more information about the range of support services TAFE NSW offers, visit our support webpage.

If you feel unsafe and need assistance for a mental health issue, call the Mental Health Line on 1800 011 511.

Australian Government advice

The Australian Government has provided a daily COVID-19 health alert including:

TAFE NSW operations

Answers to your frequently asked questions about TAFE NSW operations:

Frequently Asked Questions

TAFE NSW campuses are open. However, we have temporarily paused all training and educational delivery starting Monday 30 March.

Our campuses will remain open and we will continue to provide the following support:

  • Childcare centres
  • Counselling
  • Disability services
  • Aboriginal support
  • International support
  • Student associations

Libraries will be closed to the general public. However, our library services will continue to be available to support students through the use of technology, including:

  1. Access to online resources and postal services where required
  2. Real time chat and support to students through virtual meetings, online chat and Telephone help-desk support for students during business hours.

TAFE NSW will advise you via your TAFE NSW student email address if there are any changes to the hours of operation or if a campus will be closed.  You may also receive notifications by SMS.

If a campus or facility is closed, your study program will continue, unless advised otherwise. Right now, TAFE NSW teachers are working hard to:

  • Transition physical classes to online or connected delivery modes

  • Prioritise theory over practical training.

If there is a confirmed case of COVID-19, students who may have had direct contact with the individual will be notified. TAFE NSW will consult with NSW Health about possible closure of TAFE NSW facilities and advice to students.

NSW Health will trace any close contacts of the infected person. This may require temporarily ceasing physical operations while the contact tracing is done and cleaning is undertaken.

NSW Health will advise students and staff who have been identified as a close contact and provide appropriate advice, which may include the need for them to self-isolate for the appropriate period of time.

Teachers have been provided with specific guidance on ways to implement appropriate social distancing within the teaching environment, which are slightly different to the general measures in place in the broader community.

Where your study program requires face-to-face interaction or practical environments such as labs, kitchens or workshops, we are taking action by:

  • Reducing the size of the classes by splitting up practical and theoretical activities

  • Encouraging regular hand hygiene of participants

  • Regularly wiping frequently used surfaces

  • Avoiding congestion in common areas by staggering class break times.

In the meantime, TAFE NSW is in the process of rolling out a greater range of online resources so that you can continue to study your course via connected delivery.

Your teacher will contact you directly to advise what this means for you and how your course will continue.