Welcome to the latest is our Be Ambitious series. Today
we're looking at the colourful world of hospitality, an industry
that's built largely around people's leisure and holiday-making activities.
Hospitality is an area that covers an enormous number of different
roles and workplaces. It can include frontline roles such as a hotel
concierge, bartender or waiter. Or it can be managerial positions such
as hotel duty manager or housekeeping supervisor. Either way, it's a
fast-paced, exciting industry that's built predominantly around
people's leisure activities and holiday-making. Small wonder, then,
that it has such enduring appeal for anyone who enjoys working with people.
If the idea of working in the hospitality industry appeals to you,
there are a couple of personal qualities that will make this career
path an ideal fit. Chiefly among these is an enjoyment of working with
and serving a diverse range of people. Other qualities are the ability
to multitask, good time management and attention to detail, some
degree of physical fitness (you'll probably be spending a lot of time
on your feet) and good personal presentation. Oh, and discretion. No
gossiping about customers' personal lives or divulging of trade
secrets. A great smile won't go astray either.
As this is a very popular and competitive industry, it's also a good
idea to have some formal qualifications under your belt. TAFE NSW's Certificate
III in Hospitality is an ideal starting point for anyone
entering the industry. This qualification has no entry requirements
and is a popular pathway for higher level qualifications such as the
IV in Hospitality, which is designed for people already working
in the industry and who wish to upskill. The Certificate IV is also
available through TAFE NSW
Online flexible delivery.
[quote]The hospitality industry is one of those areas where there's
"never a dull moment".[/quote]
You could be working as front-of-house staff in a theatre while the
musical strains of a Wicked performance ring out in the
background. Or you could be behind a rooftop bar mixing cocktails for
society's thirsty and glamorous while the city lights twinkle at your
feet. Sure beats a regular ol' nine to five office job.
to download your free hospitality course guide.